very helpful and polite receptionist, the room quite spacious. The room was also very warm which at minus 4 degress is quite an advantage. very convenient location close to the mountains / trails and a ton of shops the hotel itself is very cozy good value for money

Before my arrival I asked the hotel for some vegan breakfast options, i got a reply there's a wide variety of foods available. This is true but in terms of vegan foods I had dry bread (roll) tomatoes and cucumber, even baked beans had bacon floating in it I booked a room with a friend (on the website it said two single beds and a sofa) and we got a double bed (luckily it was large enough so we managed to divide but it was not what i expected) The water in the shower has only two settings - very cold or very hot

Breakfast is great, staff is great, location is great, rooms are very nice, modern and clean.

Hot rooms with hot weather, no air conditioning or even fans. Single beds a bit small. The room I had couldn't even open window all the way, it was a few hot nights. Not the end of the world, but pretty uncomfortable. Not sure I would go back if the weather is over 30c up there, else great place to stay.

Central hôtel. Super clean and new. Big room. Breakfast on the top of my list. Beautiful decorations. Looks like home, cosy. Again breakfast, large choice of dishes. Super comfy beds. Good size for the room. Nice bathroom.

Almost nothing except the water flow of the shower : too small flow of water. Protecting my planet is ok but we need water for shower anyway. Restaurant of the hotel far from the standing of the hotel. Trap for tourists

Breakfast was very good, with a variety of dishes to choose from (including live cooking of any eggs serving you would like). The rooms were clean and the master beds were comfortable. Bathroom set and bathrobes were provided which was nice. The location of the hotel is amazing, walking distance everywhere even to the ski slopes Plan and Hromovka - to Medvedin there is a skibus leaving close form the hotel.

The additional sofa bed in the rooms (we had 2 rooms were 3 people were staying) was not very comfortable and it was making noises every time the person was twisting. We were there during renovation, so it was load on the weekdays and big part of the hotel restaurant was closed. There was no room for kids or where you could gather together and play board games or grab z drink (we travelled in a group of 12 people so had to squeeze in one of the rooms).

Location is excellent, hotel is nicely reconstructed, all the personell was extremely helpful and accomodating. I have to highlight the manager at our arrival - excellent service! Rooms are nice, yet our was niot as big as on a respewctive picture at presentation. We generally loved our stay here. Pizza downstairs is really good!

The only "minus" was that the double room we had was presented as suitable for 2 adults and 2 kids and looked spacious on photo, however in reality it was surprisingly smaller; there was almost no room after the second (kids) sofa/bed was set up. However, we were OK anyway and liked our stay. I have to highlight the stuff!

Amazing location, cosy rooms, perfect bed, great bathroom. Breakfast was delicious, no complaints at all! Free parking was a great addition.

Very hot in the room. even with open windows it was hard to breathe. And it was around 14 outside (at night). Our dog was breathing hard through all the night and we were sleeping without the blanket. Room was very small, so 4 people + dog = no fresh air. Can’t imagine what will be when it will be more than 20 degrees outside… This hotel needs conditioning.

This hotel is absolutely amaising! Kids liked it so much, we are already at home but they ask to go back. Staff is very helpful: reception, girls at the restaurant and houskeeping, shef who cooked for us in the morning. We felt very welcomed. It is easy to reach hotel from the main bus stop, and we had nice view from the window on the central part of the city. Beds are comfortable, blankets are warm and pillows are comfortable too. Also there is blackout blinds, so you can sleep in total dark. + access to YouTube and Netflix from tv

- poor internet in the room - tea bags are not free of charge in the room

A nicely renovated hotel located in the very center of Spindlerov mlyn. Our room was spacious and comfortable. The breakfast buffet was excellent, a large selection of warm and cold food and drinks. Exceptionally good breakfast coffee.

A bit loud music from the restaurant, sometimes after 10 pm.

We received a particularly friendly welcome. The employee also went the extra mile to find us a charging station for the e-car. Seen in this light: Highest rating for the service! Apart from that, the hotel is in top condition, the rooms are spacious and modernly furnished, and there is an excellent breakfast. Recommendation.

Great location. Clean room and most of the personel were very friendly. Restaurant food was great.

Fridge/minibar in the room did not work. Unfortunately no airconditioning but we knew that upfront.