Sonder Apollon is a great place in an old building completely renovated. The location in Old Montreal is great too. The cleaning staff in the kitchen/living room area had missed a few spots but we received complimentary cleaning. Kitchen was adequately equipped. Beds were super comfortable. The apartments have very nice furniture and big windows.

This is a brand new place and a few things need to be adapted. The staff is super nice and helpful but very junior. The gym and sauna are not well-equipped: there is no treadmill (which is important to know when you visit in the winter season), no changing room and no place to leave a bag or clothes. Since there are no towels or bathrobes to go to the sauna, it is not really possible to enjoy it unless you take the elevators in your bathing suit. This should be improved for a better customer experience.

The roof top terrace

The hot tub was dirty, and there was a lack of towels at the gym/ pool sauna multiple times. We stayed for 6 nights and no room cleaning services were available at this location. These are all tiny things I noticed overall we had an amazing stay.

The apartment was pristine upon arrival, and the kitchen was better equipped than my own home. Very silent and the bed was very comfortable. It felt a bit strange to not have my room cleaned on a daily basis but it also felt like having my own place in Montreal. The gym is simply equipped but does the trick, as does the sauna. I will be happily come back!

Some very minor details in the common area were missing, such as the water to pour over the rocks in the sauna, or a timer.

The facilities and location exceeded expectations -- and I will definitely use Sonder again! My only concern was that the adapted site meant that the windows were not well insulated. While I don't mind a cooler room (and the climate control was very flexible), the noise from early morning revellers over the weekend was frustrating. Sonder did provide earplugs and a sound machine but it still wasn't sufficient to block the noise. Notwithstanding it was a very small price to pay for what was made available and the overall excellent quality!

Better sound/thermal insulation of the windows. See above

The facilities, the convenience of location and how intuitive were all the services

I like all about the property. However it appears that the check in times are being pushed to later hours and it is unfair that we have to pay extra to get in the facilities at the conventional time. I also had a problem with getting a code at the last minute due to validation of documents that wasn’t completed on time because I booked a subsequent property in another location, for an upcoming trip in the US, complete nonsense. Had us waiting and pulling documents in the dark. When had my documents submitted and approved weeks ago, I completely understand the commitment to security but this was not about that commitment it was about disconnect.

This was an amazing place. Central, easy to use, clean, very comfortable, with everything you need the staff was AMAZING. HOWEVER: the smaller units (which I had at first booked), are much smaller and claustrophobic than the photos let on. I would highly recommend you insist on a bed with a window otherwise they will put you in a small box of a room with basically no window. When I upgraded for a price, the unit was AWESOME. I highly recommend this place, just make sure you know what you are getting.

The claustrophobic room which I quickly vacated

This was the perfect property for our stay in Montreal! The property is perfectly situated near fantastic restaurants and nearby attractions while still being quiet and not crowded. High ceilings made the space seem even larger. Loved the setup of the room and that we had everything needed for a kitchen area as well as the washer and dryer - going home with a suitcase full of clean clothes was great! The terrace has great views of the downtown and Old Montreal. We would stay here again!

Everything was great, but our room was next to the service closet so there was often the housekeeping cart right next to our room. Not a big deal of course.

Six storey apartment hotel in an old building that used to be the Board of Trade, according to the engraving over the door. Very spacious modern studio suite with kitchen and laundry ensuite. Good strong wifi for zoom meeting.

The shower floor was dangerously slippery, and there was but one hook and it was way over on the other side of the bathroom. And I would have liked a little blanket or throw to use while sitting on the sofa watching tv. First place I’ve ever stayed without at least one extra blanket tucked away in a closet.

Amazing! This hotel is incredible. We had a 2 bedroom apartment and it’s so chic and comfortable. Upstairs there is a fabulous spa with a steam and sauna and a lovely wraparound deck with a hot tub, lounge furniture and a spectacular view. The bath products and super nice too!! Everything is done through the app. You don’t have to check in they just give you a code. It’s just fabulous.

No major issues. A few things that would make the stay more comfortable would be: -Better hot tub maintenance -A luggage cart - Coffee cups in the lobby by the coffee machine

The location is wonderful.

The sofa in #409 is looking a bit worn or in need of some attention anyway. The window in the living room would not lock and was drafty (it happened to be a cold spell while we were guests). More accommodation for toiletries and be helpful. Combined shelf’s and hanging in the closet would be nice since there’s no furniture to unpacked items. There is a lot of street noise in the room. More than I anticipated. Not much can be done about that, we understand, however the other items would be appreciated.