We came in after midnight, and the man at the front desk was terrific. He had a warm smile and was accommodating as I was tired and looking for my credentials. He quickly made light of my getting frustrated with myself and quickly had both my son and me laughing. He changed my mood from sour to happy. The lobby, common areas, and rooms were beautiful; everything was clean and new. These areas also smelled fresh.

Upon entering the room, the smell was stale and dank (mold smell). We turned on the AC, and the scent came faster from the unit. The door to the bathroom was shut, and when I entered, I was overcome by a moldy, wet, stale smell. Nothing was moist, and the towels were clean, but the smell in the bathroom was awful. I kept the door open for the rest of the stay. I was awakened by loud noises, like something hitting the wall next to the headboard several times. We were in the very first room in the hall so that it may have been the food area or staff.

The staff was extremely nice and helpful. Readily available at all times. The location was by over 30 plus restaurants and several shops and museums (some walking distance, most within a mile). For price and location, it was excellent. Very quiet inside and not on a busy street. Near highway but cannot be hear in the building. Mini golf and go karts/video games place right behind (maybe about 50 steps) but not noisy at all for residents. Staff even allowed me to come back to find my son's airpod, with cleaning staff being very professional and honest. Washing machines on site were very clean (fairly new!!!) Continental breakfast available for those that want. About 25-35 minute drive to Nashville, longer when traffic (was about 50 minute between 4-6 pm). Overall, great bang for buck with clean rooms, great location, and great staff.

My room had a slight smell, which I think came from the air conditioner. Staff tried but couldn't find the source. I don't believe it is in every room as there are units in the hallways, walk ways and you cannot smell anything. Leaving from the hotel then to main road, if you are making a left, can take some time. Same for turn left into the hotel road, although it is not that bad. Cost of washing machine and dryer seemed high. It worked fine, but you will be paying for convenience of not going anywhere else for laundry. There is a local laundry mat about .4 miles away that was very clean and had a cheaper machine (I haven't been to a laundry mat in a while. Small machine was 4 dollars and that was cheap but seemed kind of high). That is about it. I still would recommend the stay.

Location was 5 minutes off the highway. Close to Chipotle and Culvers for a quick dinner before checking in at the hotel. Hotel is older, but decent for the star rating with some renovations. The staff was friendly and helpful. Pets stay for free when we stayed. Great value of the cost. I also liked the spa smell wafting through the lobby and ground-level hallway.

Breakfast was lacking. Could use some boiled eggs for protein besides the white bread, butter and jelly, and kids' cereal. But the hotel's price compensated for that. We stopped at McDonalds on the way out, and still came out ahead.

It was updated but still quite reasonable. Also pretty clean.

The toilet clogged up right at bed time. The guy at the front desk tried to hand my husband a plunger. Hubby was concerned if there was an issue, he would get blamed for it. So the guy did it. but started to leave a mess behind. Hubby had to ask him to come back and clean mess up. The guy didn't seem to know what he was doing. Could offer some different options for breakfast and still be continental. Could have coffee pot in the room.

Very good for a 2-star hotel. The location, cleanliness, service, and comfort are great. The friendly attendant reopened the breakfast service when we arrived after closing. The facilities are older, but recently renovated. The lobby/waiting area was beautiful, and our room was nicely refreshed. Our Shih Tzu also stayed for free. You can't beat that 🙂

By no means a deal-breaker. But they had no bagels and cream cheese for breakfast. The site says weekend breakfast until 10:00. We got to the breakfast room at 9:15, but the actual service ends a 9:00.

Breakfast was simple and fine for what we needed. Everything was clean, the bathroom was a little tight, but manageable. The front desk clerk was super kind and after a long day on the road exactly what we needed!

The OJ dispenser was a little wonky but it looked like someone got it working when we were leaving. I think my only "gripe" would be that the people above us were a little loud in the morning.

The room was clean and spacious. Bathroom was a great size! And very clean as well. The staff was nice. They had a great breakfast. The location was in a great spot. The hotel was pretty quiet. I stayed the weekend so I was very impressed!

There was nothing I didn't like.

The staff was very friendly. The hotel was clean and the room was clean and comfortable. Good location coventient to restaurants and shopping.

The fact you have to pay a $50 deposit even if you pay with debit or credit. You get your deposit back on check out IF YOU PAY CASH..IF you pay deposit with debit or credit it takes 5-7 business days to get it back..MOST IMPORTANT is they do not let you know before you get there about this deposit!!

Great staff convince

When we got there they had the reservation but it was not showing paid. I paid with PayPal thru Booking.com and it was taken out on my Mastercard. However I had to pay again with my Visa card in order to stay. I am due a refund thru Booking.com to my PayPal account as I have now paid twice for the room. I need someone to call me and get this handled so I don't have to dispute the charges.

They let me check in almost 5 hours early! I appreciated the continental breakfast being open until 10am on the weekends- that was great. The tiled floors were a great hit to me- felt cleaner than carpet. All the staff was incredibly friendly.

The bed spread on one of the beds had dog hair on it. Wasn't too big of an issue for me, but I can see others getting upset- especially people with allergies.