The location was ideal - close to major highways and restaurants. The staff were so helpful and friendly. The pool is popular, the weight room is well equipped. The delicious breakfast covered all the bases - egg and sausage, oatmeal, fruit, juice, coffee, waffles and toast. Any questions we had were answered politely and promptly (almost all). I would definitely stay here again.

A minor hiccup, in the grander perspective of a great stay. We asked for an extra blanket for the sofa bed but it never arrived. We did observe the housekeeping staff earlier in the evening keeping busy to stay on top of the needs of guests. When we tried to contact front desk after 10pm, no one answered the phone.

1. The location of the hotel is great. Easily accessible off the highway. 2. The breakfast options were decent and the location on the 14th floor was convenient. However, the breakfast area was very crowded. It would be helpful to have extended time for breakfast. 3. The front desk staff were very helpful in resolving an issue with the booking dates. The staff everywhere in the hotel were friendly and supportive.

1. We had made a request through Booking.com which was acknowledged by the hotel communications team. However, the changed dates were not reflected in the hotel system. This led to a lot of confusion during check-in. Although the front desk staff were helpful in resolving this, it led to some unnecessary stress for everyone. 2. The pool was closed due to unspecified reason on day 1 of our stay and we had planned for that to be our family pool day. That led to some inconvenience and threw a spanner in our plans. 3. The hotel provides bottles of drinking water that have to be obtained from the front desk though. I would request them to deliver the bottles to the rooms.

Easy access to amenities and the staff were very helpful and polite. The room essentially has a full kitchen with utensils, cookware, etc. The wifi is reliable with pretty good speeds, an ethernet port is available as well.

For the size of the fitness room, the space could be utilized better with more equipment. The TV in my room kept turning off after an hour or 2 and I would have have to unplug it to "reset" it for it to be able to turn back on.

The staff serving breakfast was amazing. The breakfast selection was satisfactory. Halal choices must to be included as well. During peak hours, they ought to add another waffle machine

They ought to think about illuminating the rooms more. Additionally, double-occupancy rooms ought to have greater space. They should add halal option to their menu.

This property had every amenity that we could imagine: kitchenware, utensils, toiletries, etc. Anything that the room didn’t have was only a call away. Also, the staff ensured that anyone placing a delivery order must consent to the delivery person traveling beyond the lobby. The staff ensures that all residents were safe and that made the stay that much more comfortable.

A few outlets in the room weren’t functional, specifically the ones at the bedsides. However, there were well over 10+ outlets in the room, so all electronics were easily charged.

The breakfast bar was lovely, with different options every morning. The kids enjoyed the pool.

We had four people staying in our room and we didn't get enough towels or pillows we called down to the front desk for extra but we were there for a week and when the maid came to clean the room she would take the extra ones.

The room was very clean and the amenities were as advertise. The location was great easy access to downtown Toronto. Staff was very friendly. We enjoyed our stay at this property. Will consider staying here when visiting Toronto again.

Would like to see more breakfast options.

Full sized refrigerator, stainless steel pots and pans, spa, restaurant and bar. Clean, comfortable room. Polite, helpful staff. Many restaurants nearby.

Parking isn't free, but $8 a day isn't bad. Ceiling in the parkade is a little low for opening your rear hatch all the way.

The suite was large enough and comfortable. There's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay.

Breakfast was pretty bad. Most basic ever, and not in line with this hotel's price range. The main bed was great, but the opening bed for kids was pretty awful. Kids didn't find it comfortable, and I wasn't able to even lie on it.

Everything from de customer service to the last breakfast before the check out. Also we had an issue with the heater and the technician came in 10min after our call to fix it. All was very clean and great. Thank you for the excellent service.

Parking not free.