The room is spacious and comfortable. The staff were professional. Fantastic varieties of saunas and gym equipment are available. There is also an interior and exterior pool. A good breakfast is provided, with the possibility to enjoy the view while eating. It's great if you want to spend a couple of days chilling out after hiking. The view was fair, although it depends on the balcony orientation.

Some staff members responsible for breakfast seemed stressed and preoccupied rather than being customer-oriented. I had to wait for 20 minutes with a plate in my hand without knowing where to sit. However, in the end, I appreciated how they made themselves available to talk and resolved the misunderstanding.

Wonderful location, the views and the surroundings are amazing, especially during winter time. The hotel is very comfortable, our room was very spacious, nice bathroom. There's too much light coming from the windows in the morning, but since breakfast is until 10h30, that's ok. The staff was very friendly, especially the lady during our check-in and the gentleman that served us during dinner, as they both spoke in English with us, which was great. They were also extremely polite and welcoming. Very pleased with our stay!

The indoor-pool's water could be warmer and we were told we could get a parking spot, but we only saw outdoor places (which may get filled quickly?...). Since it wasn't snowing, that was ok, but we would prefer a closed garage. That, and too much light in our room in the morning, were the only (very) minor setbacks.

This is a German Hotel. If you do not speak or read German, you will need Google Translate. Otherwise, it is a lovely stop in the black forest. We would stay there again. It is something to be aware of.though.

The location is exceptional and the spa-faciliies perfect.

The matresses are worn and the restaurant service was rude sometimes, but this is probable due to the lack of staff. The bar was closed altogether due to the staff problem.

We booked some treatment months in advance and this was cancelled short term due to lack of personal. We wanted a complete wellness weekend and this wasn´t as planned

Nice location. Friendly staff

Bathroom too dark. One of the lightbulbs didn't work and nor did the hairdryer. There was no lightbulb in the bedside lamp.

Location is superb, over 1,000 mts up in the Black Forest with views that were sublime. Two pools and wellness center what’s not to like! Thoroughly enjoyed my one night stay. Will return.

Excellent place. We arrived after 9 pm, rather hungry, but there one in the restaurant who provided us a satisfactory meal. We are going to recommend this hotel

excellent location friendly staff and amazing food. very relaxing atmosphere and great value for money

only that standard rooms are next to the highway and are a bit too noisy at the night and mornings.

lovely hotel with amazing views and wonderful surroundings. staff were highly attentive and service minded