Fantastic location our room had view of tower on the cathedral. Staff very helpful and friendly . Good size room clean linen ,comfy bed . Staff provided a kettle to enable me to make a hot drink. Added bonus free drink and a tapas provided via voucher on check in . Would definitely go back .

One day there was maintanance ongoing with drills all day , hospitality staff were a bit loud early mornings when cleaning rooms. Very noisey guests above us dragging furniture across floor late at night . Reported to reception who said they would sort . Sadly didnt make a difference .

Excellent hotel with exceptional staff. Everyone was lovely. The hotel is spotless clean and the location is excellent. Our only issue was the aircon in our room wasn't working but we also didn't inform the staff until we were leaving, so not a hotel problem as I'm sure they would have fixed it for us, we just didn't want to bother them. The staff couldn't do enough for us, they booked taxis and recommended places for us to visit etc. We would definitely recommend the hotel and would stay here again

Would love to see a kettle & tea/coffee facility in each room

Nice hotel in the Murcia historic center close to all main city attractions. Comfortable and good sized bed. Clever designed bathroom with all facilities. Good quality breakfast and friendly staff. There is a very good quality restaurant in the hotel.

There was a cigarette smell in the room. The rooms are not really soundproofed (as stated) and can get noisy depending on the neighbours. Some wallpapers in the room are starting to peel. The keycards stopped working before requested checkout time.

We liked that they provided big towels and bigger size (XL) bathrobes. The hotel is hidden away, but it is a 2-minute walk away from the cathedral and the main walking street. The sound insulation for the windows was amazing - there was a disco happening under our window and we could not hear it (unless the window was open). Very nice range of options for breakfast, including options for lactose-intolerant and celiacs. We had a high-quality mattress, and the bed in itself was very big. The room had really good air conditioning. The bathroom had a nice hairdryer, as well as a 2-in-1 shampoo and conditioner.

The bed was on wheels, which made it very uncomfortable, as there was no way to fixate the wheels in place. The options for the view were mountain view or city view: what we got was more of an alley view with a disco below our window that had flashing lights and not much else. The control panel for the air conditioning was running low on power, so we needed to take the batteries out and hit them together a few times for the control panel to work.

great location. friendly staff. very clean and comfortable.

room service; we were not able to go out one night and ordered room service. I ordered a sandwich, when I received it, I was extremely surprised by it’s poor quality. the bread was burnt, the ham was not cut thinly as jamón serrano should be. chunks of cheese were thrown in. no side salad, chips, etc. no napkin, condiments nor utensils. looking back, I should have returned it. and to make matters worse, the sandwich cost 14 euros. for a hotel and restaurant of that category, I never expected such poor food.

The location of the hotel is super convenient, directly in the center of Murcia. Once you step outside, the cathedral is only 1 minute away. Breakfast is delicious. The staff is very friendly and helpful, they helped us very quickly and accommodated us in a different room due to a problem with our first room.

The breakfast room was a little crowded and loud, there could be more space in there. Also there are just two elevators for all guests in the hotel. The temperature regulation of some rooms does not seem to work super well (our first room had 29 degrees and could not be regulated to a lower temperature)

Hotel is in a fantastic location very close to the river and cathedral in the centre of Murcia. I have stayed here before and wanted to return to it. Room was very big as was bathroom, with facilities being provided were great. Bed very comfortable. Breakfast was very good, with plenty of choice.

A safe in the room for valuables would have been nice and expected in a 4star hotel. But very little I can crticise for the money paid for the night I stayed.

We had a great overnight stay, the staff were very friendly and helpful, we very given a very nice room with a view of the cathedral. The room was modern, comfortable and very clean. It was also lovely to receive a voucher for a caña and tapa at the bar! The breakfast was also very reasonably priced, so overall we can definitely recommend this hotel and will return in the future.

There was nothing wrong with the property, just the parking, was slightly pricy at €19.50.

Location in centre of city. Rosa on the front desk was very helpful.

The room heating was pre-set to 26 degrees, which is way too hot for us. It was not possible to turn it down manually. We told reception and they said the only thing we could do was to open the window. However, it was quite noisy with the window open, and it isn't great for saving energy either. Surely, someone can turn down the heating in the rooms?

The room was perfect : large and spacious , super comfortable mattress beautiful bathroom and excellent air conditioning. We used the hotel parking and that was convenient although a little tricky for our first maneuvers in a large hire car !! Breakfast was superb : freshly cooked hot choices and an excellent selection of fresh fruit ham and cheese and pastries . The hotel location is perfect with all that Murcia has to offer very close by . We used the hotel restaurant for our evening meal and had the set menu . The food and service again perfect .We had a wonderful stay and were well looked after . We will definitely be back

Absolutely nothing to complain about