I recently had the pleasure of staying at the hostel, and I must say that the experience was elevated to another level thanks to the incredible management by Marissa. From the moment I arrived, it was clear that the hostel was not only well-maintained but also run by someone with a genuine passion for hospitality. She greeted me with a warm welcome and provided a thorough tour of the facilities, ensuring I felt comfortable and informed. She took the time to answer all my questions with great patience and always offered helpful tips on local attractions, transportation, and even hidden gems in the area. It was evident that they genuinely cares about the guests' experience and goes above and beyond to make sure everyone feels at home. The hostel itself is clean, safe, and has stargazing deck. It is also close to one of the most beautiful beach in big island.

loved the energy and feel of the place. you need to understand about Kalapana and the lava flow to really appreciate this place. it was suuuuper clean, well organized, very comfortable rooms, very fast WiFi and the best cell service in the neighborhood. Also had exceptional espresso, which is unheard of in Puna.

the driving directions on map take you a little behind on the actual hotel and unless you really know the roads out there it will be hard to find and almost impossible to find at night. Also the potholes are especially bad right now on the road and you need to take special care

I was warmly welcomed and hosted with many individual interactions with the staff and people living there. Many useful visiting tips and generał vibe of peace & love which reminds me so much of the vibe I remember for backpacker's places in Kathmandu, Nepal.

It could be pro or it can be con but you need to be prepared that the place is really at the end of the world & in the middle of nowhere :)

The vibe you find at Open Gate Hostel is hard to explain and find somewhere else. Staying here was one of the best decisions I have made throughout my two weeks in Hawaii. Staff is truly super (helpful, friendly, welcoming, helpful) and the people you meet there are just amazing. My private room was large, comfortable, and clean. Bathrooms and kitchen were very clean, too. Location is incredible.

Very special place and probably the best value-for-money on Big Island.

It's a dead-end location with no restaurants, shops, beach, whatsoever. 30-40 minutes drive to Hilo, >60 min. to the Volcanoes park entrance. In the future, an inhouse bar would be great!

Very personal service, met me at the front gates. Amazing location, very low key. Get ready to rough it a little, but that’s all part of the experience - get ready for a ride!

There could be fans in the rooms to help with the hot nights. That would have been nice.

The location is actually on top of a volcano. It's unlike any other place you have lived at.

The structure is made of wood and shakes anytime anyone walks on it. There were people watching tv until late and the noise flew into our room, so it depends on your luck what you get. There is little to no food in common stock at the hostel (which generally is), we had to go out late in a very dark area to get some basics.

One of the coolest hostels I've ever been at. It was fascinating to be staying right on top of a lava field. The owners were extremely friendly, and the beach they suggested we go to had dolphins we were able to swim with. Our room was very clean, as were the shared spaces.

The road to get there is a bit sketchy, but we were able to get there fine with our Kia Soul rental.

The personalities of all members was fantastic 😊 hospitality and the warm welcome you get is exceptional

There's not much to dis like honestly. It's definitely a choice to be there and I have no regrets.

quite possibly one of the coolest locations we’ve had the pleasure of staying at. environmentally friendly, easy check in. close to some cool trails

the property was great! they could definitely invest in some comfier beds as they get more popular ! but for a hostel style it was great