Kai is so nice and helpful, she vill make your stay be the best. In the morning she took us to different beaches and then she came and picked us up in the afternoon. The breakfast was perfect, her two girls that were working there made the breakfast you wanted. Eggs liked omelet, scrambled or boiled. And toast, coffee and som sweet muffins, and yogurt with mussli. And if that not enough you will get five to six different small plates of fruits. Will for sure come back to Casacool if I will visit Khao Lak again. The room was perfect and the bed were really comfy. The hotel is in a very place to, near a lot of restaurants and Bang Niang market.

This hotel is so relaxing and helpful the people who run it work tirelessly to help make your stay comfortable, Kai is amazing and so so kind. a few of the kind things that were done for us, bare in mind we were only here for two nights… provided us a room early so we could sleep before check in then moved us to a bigger room help taking our bags up to our room (our very heavy bags!) free laundry if you stay here drove us to the beach and picked us up - for free! (if you have a massage there the guy is amazing! and the food is incredible) we offered money but Kai said they work on kindness here she also gave us brand new beach towels to take to the beach with us breakfast is amazing - a huge pile of fresh fruit, toast, croissants, muffins, jams and amazing coffee! 2x waters each, in 5* hotels you only get 1 each! round the corner from the night market and the main Street everything is so clean, calm and I could recommend more

there is nothing I can add here - it’s a perfect

I stayed at Casacool Hotel for 6 nights. The rooms are very spacious with balconies and are cleaned every day. The hotel is perfectly located a short walk away from many restaurants, the beach and the night market. It’s a perfect base for diving and visiting nearby areas such as Khao Sok. However, the best thing about the hotel is the warm and homely atmosphere because of the owner Kai. She is so lovely and put a smile on my face every day. She goes above and beyond to ensure you have a great stay, offering to take you to the beach for the day and will help with anything you need to organise. Also the free laundry service was incredible and so quick! If you are considering whether to book this hotel, book it you won’t regret it. Thanks so much to Kai and the team!

If I could recommend Casa Cool to every single person visiting Khao Lak, I absolutely would. This is hands down the best hospitality I have ever experienced. Kai, the host, goes above and beyond to ensure guests have the most memorable stay possible. The reviews you read barely scratch the surface of the exceptional experience you’ll have here. From free laundry service and phenomenal breakfast to thoughtful recommendations and even personally driving us, Kai’s dedication to her guests is unparalleled. The hotel itself is spotless with clean and comfortable rooms, kind and attentive staff, right next to the night market, the Tsunami Museum and surrounded by wonderful restaurants. It’s the ideal base for exploring Khao Lak. Every hospitality business could learn a thing or two from Kai and Casa Cool. Thank you so much for making our stay unforgettable. I truly hope to return someday!

That we had to leave.

One of the most incredible things about Thailand is how friendly and welcoming its people are. Casacool and Kai, the owner, are living proof of this! I felt so well taken care of and welcomed that I extended my stay from 4 to 8 days. The place has everything you need (dryer, shampoo, water, washing machine, umbrella...), the staff is efficient and friendly, the rooms are super clean and spacious, the bed is comfortable, the location is excellent, the breakfast is delicious and Kai helps you with everything (booking tours, taxis, and even takes you to the beach ;)). I really felt at home. Thank you, Casacool! Hope to see you soon!

Nothing, everything was perfect!

Really recommend staying at Casacool Hotel. The hotel manager Kai goes above and beyond for her guests. The hotel is well located close to lots of bars and restaurants and the nightmarket and is only a 10mins walk to the closest beach. The rooms are basic but functional however a bit dark due to the windows being tinted. There is a fridge with free water and a safe inside the room with well functioning AC. Free laundry is offered at Casacool as well as a hearty breakfast (eggs, bread, pastries, cornflakes, hot drinks, fresh fruit…). This was the best breakfast we’ve had since arriving in Thailand. The owner even drove us to a nearby beach unprompted and organised onwards travel to Koh Lanta. For the price we paid, this stay has been an absolute steal. Thank you so much Casacool!

-The bathroom is a wetroom which was slightly inconvenient but only a minor fault.

I had a fantastic stay at Casacool Hotel in Khao Lak. The rooms are impressively spacious and provide excellent quality at a very competitive price, making it great value for money. The breakfast was delicious, with plenty of options to start the day right. What truly sets this place apart is the amazing owner, whose hospitality and warmth made my stay even more memorable. The free laundry service they offer is an exceptional bonus—so convenient and thoughtful! Overall, Casacool Hotel exceeded my expectations in every way. It’s definitely money well spent, and I’d highly recommend it to anyone visiting Khao Lak.

Kai and her employee are fantastic!!! The hotel itself is really nice and right in the city center near the beach. Free laundry and don't you dare miss the breakfast!

I can’t say enough good things about my experience! The hostess was truly amazing—so accommodating and friendly. She went out of her way to help us get local bus tickets for our next destination and even drove us to the bus station to ensure we caught the right bus. Her kindness made a significant difference in our stay. Additionally, the breakfast was fantastic, with plenty of options, including eggs made to order. It was the perfect way to start our day! Overall, I highly recommend this hotel for anyone looking for a welcoming atmosphere and exceptional service.

We were looking for accommodation in Khao Lak because we were going to visit the Similan Islands. The location is managed by 2 sisters, very involved. From the beginning, they make your day beautiful, they help you, anything, just to make you feel good. They negotiated for us a very best price for the trip to the Similan Islands. On the first day, they offered to take us for free to a very nice beach, 7 km from the location. The hotel is close to restaurants, terraces, bars, shops. A friend forgot her pajamas in the room, the host sent us the pajamas by courier to the next accommodation. We will gladly return to this location. This is the best hotel, rooms, breakfast !