Location suited us very well for our one night stop. The area is stunning. The staff were welcoming (and hardworking). The two rooms we had were clean and comfortable. The shower was good, and toiletries and hospitality tray all fine. We were able to park outside one of our rooms, and we could reach the second room via an internal corridor. Impressed with the lively restaurant and bar with both visitors and locals using it. Food was great. Breakfast was buffet with a nice selection of cooked and cold food. There is not a great deal in Haast so it is advisable to take advantage of the restaurant and order breakfast in advance for a better deal.

It is a little isolated, but we did know this as we were using it for a stopover on our journey. Don’t expect fast internet in this part of the world! Had trouble using keys to lock one room (reported to Reception).

Good breakfast, it's the middle of nowhere so buy this with your room rate. I'm gluten free and they didn't have bread so if this is really important to you then take some. I just ate more bacon so they lost really. Staff friendly but maybe a little understaffed as they all seemed to be doing everything. We got to park right outside our room like a motel but that's not the case for half the rooms so be sure to mention if you have mobility issues. We had a fridge and the room was large.

The room had a few issues, some due to the hotel being old, and some because other customers had no respect and/or didn't let the hotel know about problems. I let the manager know and whilst the problems couldn't be fixed during our stay she was very responsive.

Haast is only a small town and the Heartland was well placed with fantastic views all around. It was comfortable and cosy and had the bonus of breakfast included, which included comprehensive cold items, danishes, and anything off their long list of hot items. The poached eggs were great. We also had dinner in the on-site restaurant, which was very tasty, and the bonus of a huge open fire keeping us warm. The room was comfortable and well appointed. Recommended

Comfortable place. Had 1 double bed and 1 single bed. Lovely shower with easy to adjust water temperature. There is a Salmon farm & cafe abt 30 minutes drive away. Must visit for salmon enthusiast, fresh and tasty. South Westland Salmon. Contact Bec 03 5751 0837.

No heating. We were told that heater was centrally controlled but heater didn't function. Since it was not a cold night, we were not bothered. Price is high and should be lower.

The complex looks faded and jaded from the outside - worse than when we lived in Haast in the 90s. However, the room was modern and spruced up and comfortable. We also liked the atmosphere in the bar, and not a bad meal and breakfast.

Only the look of the place from the outside. The natural scenery to the south, east and north is the best anywhere, and yet this is the best we can do architecturally. Could it be reclad / painted?

We enjoyed our stay at Heartland Hotel. The room was very clean and warm and the bed comfy. They also have a restaurant attached for guests use. The receptionist was lovely and thoughtful. She had automatically changed the room we had initially booked when she saw that I required a stick to walk. (Apparently the initial room did not have parking outside it.) New room had parking outside the room and lovely farmland views. We are happy to recommend this hotel.

the room was spacious and very clean - an unexpected surprise given the shabby looking reception area. we enjoyed our meal in the restaurant which again was a surprise given some of the poor reviews we had read online.

the entrance and the decor in the reception gives a very bad first impression. it needs an updating and cleaning/painting at least.

Great room cosy and warm when I arrived. Big comfy bed and big TV. Shower was very hot and very powerful. Lady on reception and barman were very friendly. The staff parked my bike in one of their buildings as rain was forecast. The location is great at Haast junction near the fuel station. It is part of the cafe bar complex. I had dinner in the bar and the chowder was great.

Arrival was a bit confusing as hotel check in is at the cafe entrance. There are signs but I missed them.

Room was spacious, nice and clean. Staff were very friendly and helpful. Plenty of parking not too far from the room. It was great that the restaurant was open for buffet breakfast on Xmas day at very reasonable prices, that was very helpful for my family.

It would have been nice to have a fridge in the room, but that's not a deal-breaker. There was a communal fridge just outside the room, but we didn't use it. That's it, no actual complaint, just that observation.

Nice big bed, strong shower.

The heating was on in the room so we were roasting and we couldn't turn it off. We used the fan to try to cool the room down which wasn't terribly effective and also not very sustainable. It wasn't easy to get food when we arrived (they had finished serving dinner) and when we left (they had finished serving breakfast).