The room was very nice and spacious, breakfast was delicious and the facilities around the hotel were up to standard. Staff was very friendly and always willing to help. The rooftop bad and restaurant were very nice to enjoy some drinks and at very reasonable price.

There should be more information upon arrival about the rooftop (even if it is run independently to the hotel) as well as the restaurant. There should be put a bit more effort to display information in the room about dialing to rooms service or reception as we did not know where to call and we had to guess

The staff were wonderful, very helpful, friendly, professional and informative. The room I had was spacious, sunny, really quiet and the bed was amazingly comfortable and clean. Everything well maintained and functioning. The hotel is also pet friendly. They said it was ok to bring the cat I was adopting from Sofia.

I didn't like the restaurant attached to the hotel (I think they operate separately despite being in the same building). The food I ordered was really heavy with oil and cream.

I've been at this hotel many times and will return. It is a great location and rooms with good people,. Quiet place but still close to airport and center. Breakfast is nice in the garden. Rooms are big, unless you pick the single room but it is enough for a person. It is clean and comfortable. The beds and sheets are wonderful after a long day out.

One downside is that the AC sometimes is not working well, especially in the single/small rooms in the summer.

We love coming here because they are excepting pets. Our dog is always traveling with us, and this is a rare hotel that has an acceptable rate for pets. The location is fantastic, with easy access to the city and far away from the city noise. The room was big enough with 3 of us and the dog, the bed is super comparable and big enough for 2 adults and a kid. We will definitely come again.

The hotel is quite old, but some renovations have been made (elevator, corridors). The great thing is the garage, where you can leave a car safely. Location is great, quiet and there is a good connection wit public transportation.

This hotel really need to upgrade facilities. Swimming pool is useless. Nobody use it, people just sit around and take a sun bath. It just doesn't look attractive and clean. There are no any facilities in the hotel, like café or bar, od gym. Skyline café is not property of the hotel, but have a different owner. It offers something for breakfast, but expensive. In the room electric kettle should be privided, and some more efficient ventilation in the bathroom. But the room was actually fine, and the bed was extremely comfortable. I recommend this hotel.

The location is amazing. It is local and close to pretty much everything. The staff is really friendly, wants to help you with everything. If you ask for something they will do it right away. It is clean, housekeeping is amazing, big bed, great bathroom (I am pretty tall, and the shower was perfect), great view (mountain view), the busses and Trolly is nearby. So in just 1 word perfect and next time I will stay again in this hotel. Thank you to all the staff!

Nothing. It was really amazing.

Location is near center. You have everything near, bars, markets, pharmacy etc. Top floor has a bar with a nice view to the city. Beds were comfy, place was quiet. Rooms were cleaned every day.

The pool :( The pool was dirty :(

Friendly staff, clean throughout. Nice Breakfast too.

Sky bar was not open during our stay. But it looks like a great location for a few beers.

Underground parking was nice. Although a bit tight, it has about 20 spaces from what I could see. Has bidet. Didn't go to the pool but it seemed clean.

Night receptionists don't speak english. They should correct the size of the double room (not deluxe): it says 30m² but it's actually regular sized room (so about 15-20 m²)

Ideal location for my needs. Food was good and the staff were very friendly. The view from the Sky bar across Sofia at night is stunning. The breakfast was very nice and tasty.