beautiful historic hotel, our colonial room was great and the location is excellent

the bed was incredibly uncomfortable, especially for the class and price of the hotel

Stunning. a gem in the historic center, and historic on its own. Public spaces are quiet and peaceful. Staff is great. close to all the sights in the historic district. Safe if traveling solo.

Food was only so-so (dinner and bar)I would recommend heading out and trying local spots. while breakfast buffet was beautiful, at $25 USD, seemed pricey for what you got. No option to just do ala carte.

I loved this property! What a time travel gem in the center of Santo Domingo’s old town. The delicacy of every single detail made us feel like royalty. The welcome letter had wax seal with the original seal of the governor’s whose house used to belong to. Beautifully decorated, elegant, fine, exquisite work to keep its original design. The concierge, Felix, was a plus. Ever present and such a problem solver. Knowledgeable about the history, he gave us a tour around the premises explaining everything. What a proper and decent person! His appearance was impeccable and so were his manners. The girls by the front desk, the boys by the bar, the waitresses, everyone was friendly and eager to answer any questions. Clara was a beautiful lady, it was a delight to have her as my waitress and so was Virgilio. They feel so proud of their jobs, and that says a lot. It was more than I expected.

I liked everything!

I love this hotel. It was our second time here in less than sixty days after a short stay the first week of August. I left the last time with a desire to stay just a little bit longer; it was only logical that I would pick it as a place to stay for our 20th wedding anniversary. Once again, it was a pleasure to see the familiar faces like Felix, Clara, and Virgilio. What a wonderful place to visit to be treated as a guest yet feel like family. Thank you so much for your outstanding hospitality. I hope to see you soon!

Hotel is incredible. Its great that its historical elements were preserved. Honestly so beautiful! Staff was very friendly. Room was lovely. Loved the facilities and everything! 10/10

Breakfast on our first morning was a little cold, probably because there were less guests. On the second morning it was perfect! I am also a bit disappointed because I asked staff if there was the possibility for a historical tour and they didn’t seem to think so. When leaving I saw a sign that indicated a historical tour would have been possible.

A very elegant , beautiful and nevertheless a piece of Dominican history and architecture. Extremely welcoming and attentive personnel . I will definitely be back and recommend to my most beloved friends and family. The location is perfect and in walking distance to historic buildings and other places. I highly recommend it.

This hotel is a unique stay, as the former home / mansion of the first Spanish governor of the area. The building was expanded and now is run by a Dominican company on behalf of the government, which continues to own the facility. The whole site is very impressive, very historic, with all the charm that that conveys. One of the most unique properties I've ever stayed in and would absolutely stay there again. Walking distance to Parque Colon, nearby museums, shopping, the cathedral, as well as many restaurants, bars, etc. Excellent location.

Really, there was nothing I didn't like about the property or the staff. Everyone was very nice, accommodating, gave great recommendations, even went out of their way to find a taxi to take me to dinner one night when I underestimated the distance to the hotel.

The location cannot be beat. The old world charm is just wonderful. The room was quiet and clean. The workout room was adequate and I appreciated having a quiet, cool space to use for this purpose. Dinner at the hotel restaurant was very good. It was amazing to be so close to a wonderful supermarket as well as the excellent local open air restaurants.

The room I was originally checked into had a very strong lacquer/paint smell, so I had to switch, but this was taken care of efficiently. The checkout process for our group was quite cumbersome and wifi was weak.

This is by far the best place to stay in the Colonial area of Santo Domingo. It is centrally located, the building itself is a landmark. The included buffet breakfast was always fresh with tons of options. Staff is very friendly, and speak English. We wanted to go to a Baseball game, and they went out of their way to find tickets for us to a sold out game. The pool is a fun place to hang out when not touring the many, many historical sights of the city.

We had trouble with the electronic card key and had to have it fixed at least 4 times, they said it was because we put it near our cell phone. The internet in our room was spotty, but it was Christmas, and we did not want to complain about it. It wasn't until our 4th night there that we even realized we could have dinner in the pool area. That could have been made more obvious. And the dinner there was very good!

Perfect location with easy access to to al Colonial Zone sites and easy taxi access too. Spacious public areas. Colonial room was very atmospheric if a little small. Comfortable bed. Greeting at reception with complimentary bubbly cocktail.

Was told the restaurant was not available due to a private function. Understandable.