Old style hotel with adequate clean room and friendly staff. Parking available on site. Hotel has a small pool, which is a bonus. It is near to the Pier and within walking distance to town and near to the Venetian Waterway and the beach. It is next to the football ground and the athletics track. Buses can be accessed easily .

The lift is small and old, making it difficult to get luggage in as well as a couple of people. If on the second floor you also have to take luggage up a few stairs so not ideal for elderly or disabled. I am not aware if there are rooms that are more easily accessed. (This is not a criticism just an observation. I expect it would not be easy and would be costly to install new lifts) A little more attention to detail to rusty radiator and more modern shower would be an advantage and again for disabled or elderly over bath shower is not ideal.

Third visit to the Palm Court and now under different management. Entrance area and bar had been refurbished and there had been uplifts to the dining areas. Service at both breakfast and dinner was improved and servers were attentive and alert, with food arriving quickly. Location is excellent for the seafront and the hotel has ample parking

Room Availability for family rooms can be a challenge unless booked well in advance. The showers and heating are showing their age with the temperature very hot and windows needing to be opened. (Although the building is an older one)

Breakfast was superb, staff very friendly and helpful, restaurant food was excellent and service was excellent too, room was adequate and the views were amazing, bed was very comfortable and room was clean ,location was fantastic close enough to reach the attractions but far enough away to be away from any noises, there is a bus stop across the road if needed and the fare was good value the hotel had good car parking facility, the beach was just across the road

The bathroom was in need of more attention to cleaning, our bath plug hole was clogged with hair? It was nice to have access to a pool, but it looked uninviting,and cramped and the changing facilities weren't very accessible!

I loved my little room although the view could have been better lol (it was a wall). However I wasn’t there for the view. The bathroom was clean and the shower was amazing. There was so much space to put clothes! I didn’t bring enough with me to merit using both wardrobe spaces and the drawers. I didn’t have breakfast in the hotel as I only ever have toast and coffee so I ate out for that. I did have one meal in the hotel, the king prawn and crayfish tagliatelle. That was wonderful. There was a lot and I was unable to finish it. All the staff I encountered were so friendly and couldn’t do enough for me. I am certainly happy to recommend the Palm Court Hotel to anyone.

A buffet breakfast maybe. As I don’t have much for breakfast so I’m not going to pay £13 for 2 slices of toast and a cup of coffee.

We were on a road trip with last minute booking to hotels. We found a good rate on this hotel, which would provide parking and was sea front. I read the reviews and liked it. On arrival after 6pm, we were welcome by a lady called Nicky, she was adorable and very friendly. As the hotel was not busy for been a Monday evening and winter,she made an upgrade to our room offering us a room with sea view. She also mentioned that the restaurant was open and we could book to have dinner. We got into our room on the 1st floor and it was a nice, comfy clean room with a big window looking into the sea. Our dinner was delicious, my son ordered a burger meal and a order a pasta tagliatelle. The presentation of the food on the plate was beautiful and the food was delicious. The chef really cooked well. The room had twin bed and was really clean. Shower was strong and in the room we had hairdryer, TV, wardrobe,tea/coffee and toiletries. We booked a breakfast for next day and it was freshly cooked by the chef again. Nice full English breakfast. Our entire stay was amazing. Nicky was there all the time, always very friendly and checking on us if we were happy with our meals,stay and visit. The hotel should be proud of such great customer service provided by Nicky. It does make a huge difference having friendly staff welcoming you. I would definitely recommend it and return again. There is a large bar and also a pool.

We were happy with all aspects.

Room was compact but lovely and clean, location good, sea front position, has a pool, and only 5 min walk to the pier plus free parking!!! Restaurant food was excellent, would recommend staying at the hotel and having dinner there.

If I were to be picky no condiments on the breakfast table. Both mornings I asked the very busy waitresses for sauces and got an annoying look. I know it's not a sachet kind of place but to save the staff time and food going cold please consider having them or actual bottles on the table, or alternatively more staff. Lift could do with modernising but it worked.

The room was clean and tidy, staff as always are very friendly and approachable. Picked up a flat on the way to the hotel the staff was kind enough to track me down and let me know. Also a quest at the hotel offered to help which was great to see some kind people are out there.

For a non budget room I have paid budget and have stayed in a better room. The room we stayed in seemed to be a budget room. Would of liked a separate shower rather than climbing into the bath (I am sure if I would of stated this at the time of booking could of been accommodated food for thought next time I stay) Other than this tiny offset great place to stay.

Welcome

Being sent down to the sister hotel called Marine lodge Bad experience for us , we were sent down there as it’s her sister hotel as there was not another room . We did not have a nice welcome . We had to pay for breakfast , there was no main evening meal available , we were send down the pub . The shower did not work very well . The bathroom door would not shut tight , as the door needed to be planed of . The window was not closing well . The neighbours were loud throughout the night .,it was not an enjoyable experience at al and very expensive for m what it is . I would not go there again . We were told we would be given an upgrade but the room was small .,

Big bonus with this hotel is that it has onsite parking. The hotels restaurant is fantastic, very modern and staff are friendly. There's also a lift which was good.

After walking through a modern downstairs unfortunately our room wasn't to the same standard. Which was a little disappointing as the pictures online did not match our room. Although we did get the lovely Seaview that we paid for. Needs new mattresses as ours was very slept in. Had a big shower but with a tiny shower head that just dribbled luke warm water. Heating only comes on in the morning for we think an hour, it was rather cold. Apart from that we had a wonderful weekend away.

When we first arrived we were greeted by a friendly receptionist. She was smiling and really welcoming. I can honestly say she was a real credit to the hotel. A great start on arrival. When we entered the room it was bright and extremely clean. It’s easily within walking distance of the town centre and the entertainment. All the staff are friendly and smile which makes your stay so much better. Quick mention for the blonde cleaner excellent job and again she greeted you in the corridor with a smile.

No real negatives to this hotel.