Check in was easy and staff were friendly and accoimidating.

The only 2 reasons I booked this stay was for the amenities of lazy river and jaccuzi. Both were out of order while I was there. Lazy river was freezing cold. Only kids could enjoy that. The Jacuzzis were taped off saying clised for maintenance until further notice. I was very disappointed!! But my room and veiws were spot on. I absolutely loved the hotel and my room. Very clean and a step above what I was expecting! I certainly will be back. Hope lazy river is warm and Jacuzzis are working. Beautiful landscaping and beautiful community!

I’ve stayed at reunion a few times in the past but they were like an actual home park and walk in the front door. This time we were on the third floor. There was no carts to help get in luggage and groceries and with two small children this was difficult. I would only stay Again if this wasn’t the kind of apartment/condo I got.

Responsive Service: Despite the initial issues, the hotel staff responded well to the situation by moving us to a much better location, ensuring our stay ended on a high note. Fantastic Amenities: We enjoyed top-notch amenities that truly enhanced our experience, making the stay comfortable and enjoyable.

First week - They moved us to a place where the AC was extremely noisy, and the overall ambiance and rooms felt very old. The quality definitely didn’t reflect the hotel standards. However, after a week, there was a gas issue in the building, and they relocated us to a place next to the golf course, with amazing amenities and an overall wonderful experience. Honestly, the entire stay should have been as good as the second week of the holiday.

The villa was great for the family. When on vacation we like to cook some of our meals and the kitchen was perfect. It has everything you would need to make simple meals. The rooms were very spacious and clean. Enjoyed the pool that was right outside the villa.

The waterpark is nice but too small for the amount of people that are there. Also with them only allowing 500 people in, if you did not get there early you would not get in. If you leave to say go have lunch, because you can not bring your own food in, you most likely will not get back in. Which is another big downside. Having slides at other pools would be a big plus for the families that do not want the big crowds at the waterpark but it still offers the kids some fun.

Took my family with 2 small children. We stayed in the main tower the 2 bedroom suite it was great plenty of room and very clean. The shuttle to every where on property was convenient. The water park was well maintained and clean ... kids had a blast. We didn't have to leave the property except for maybe a dinner. The staff was great. We even got an early check-in. We will definitely go back

There is a little miscommunication with some staff on what is open. Go by the weekly schedule provided at check-in, not their app

We enjoyed the view from our room and the large balcony. We enjoyed the size of the accommodation and room amenities. The resort and tower rooms have a luxurious feel however they are starting to show their age. We enjoyed the water park and the children’s playgrounds. The kitchens were fantastic and nice to have the option of dining on the balcony overlooking the golf course. It was also nice to have a smart TV so we could watch Netflix, Disney Plus etc. Rooms were super quiet. The chophouse restaurant was fantastic and highly recommended. Not a cheap option but it was worth it for a special occasion. The rooftop also has a bar and pool which we discovered. Great cocktails and views.

The little shop downstairs was very small considering the size of the resort. This was surprising as many vacation club resorts have more of a mini Mart. You could get basic essentials but that was all. The Starbucks coffee shop was ample. I didn’t like the car parking not included in the resort fee. The pricing was fair but we got a good deal. There are some new contenders entering in the Orlando market next year and I think this resort may need to consider their pricing as their rooms although in good condition, are starting to feel a little dated.

Our villa was located in Cabana Court A-104. We had a 3 bedroom/3 bathroom superior villa (not sure there’s much of a difference between superior & deluxe other than price and couple hundred sq. ft.). Our villa was about a 2 min or less drive to waterpark and a short walk across the street to villas on Whisper Way’s playground (it’s a small one - no swings). The bigger and shaded playground is about a 7 minute ride from where we were to Grand Traverse Parkway (estate properties area). The pool at Cabana Court is small yet intimate. The biggest pool is located at Seven Eagles (it’s called The Cove). The pool at Centre Ridge location was closest to miniature golf & tennis. To play there’s an added fee.

My kids only did waterpark once as they preferred the pool since it was less people. They were disappointed that there was no game/arcade room although I have a screenshot from website stating the game room was located in the Seven Eagles part of the resort. However, the front desk representative told me it (game room) was removed during the pandemic. They had outdoor games for families like Connect Four and volleyball but it seemed to lack organized or scheduled kid friendly activities like other resorts.

The Villa was very attractive with plenty of space for the 6 of us. The beds were very comfortable and the TVs and appliances very good. The kids in the group loved the pools and all the water activities.

The air conditioning was not the most efficient and I wish the kitchen had been stocked better for ease of meal preparation. We rented bikes but there really weren't any good places to ride them.

We were walking distance to the water park amenities and Disney World was less than a 20 minute drive. The property was very clean and comfortable.

My only issue was that my reservation got changed which decreased the number of beds that I needed. I had a 3 bedroom with 2 of the rooms with 2 full size in each room and one king suite which gave us 5 beds. I have 4 children and we needed that setup. When I checked in they said it had a leak and they put us in room that had 4 beds but we were told our couch let out to a bed and it didn’t. I was not notified about the leak until they tried to put us in a different setup. My husband asked if we could switch rooms once the leak was fixed but that never happened.

The property provided relaxation and good option for families but the pictures are misleading and do not represent the true unit.

The price was rather expensive for four days of such an outdated unit. The decor needs to be updated , and the ceiling had peeling paint, curtains with holes, outdated TVs. The grounds and pictures did not match the facility I thought I would receive for the price. The water park was nice, but closed frequently due to the weather. They really need to consider a later checkout time than 10:00 also to accommodate families that are traveling and not driving to the facility. After such an early checkout time at 10:00, housekeeping arrived at my door around 8:45 am. How rude and after told we were not leaving until checkout, another house keeper appeared at my door. This was so inconsiderate after spending all that money to stay at the facility.