I used Leticia as my ‘base camp’ and Waira Suits was a good choice. Close to everything you need in Leticia. I had a big external room with good illumination and air conditioning, but also very noisy at night (bring your earplugs and problem solved). The staff was super friendly. Breakfast included a nice selection of local fruits, daily fruit juice and omelette of your choice. The restaurant at dinner time was good and with vegetarian options. $15.000 COP taxi fare from/to the airport (Dec. 2024)

I cannot complain. If you consider that you are in the Amazon, you cannot be so picky with some things (e.g WiFi connection). Even so, the hotel was beyond my expectations. I would definitely come back.

Manchas is the star of the show. The bestest good boy who has ever been. Seriously though, this hotel has a very high tier of service. It has two pools, a bar, a great restaurant and lots of areas to relax. The rooms are nice and the beds are fairly comfortable. The restaurant is probably one of the nicest and highest rates in the city and the hotel generally has fair prices for drinks. Service is quick with a smile. If I had a small complaint, I would have liked to have a beer at the pool with a book but no drinks are allowed in the pool area. Again manchas the hotels boss dog is a helpful member of staff he will even go on a walk around the city with you.

I would rate this as a budget hotel by US standards but when you take into account that you are in the Amazon in a city that isn't even connected to the rest of the country by roads, this place is exceptional. We stayed here after a very basic, rustic stay in the Amazon jungle and it was a delight to stay at this hotel: clean, air conditioned, great staff. I can recommend it strongly. It was truly lovely to stay there. Also, the restaurant is exceptional. I had one of the best beef steaks I've had in years. It was cooked perfectly and was tender and juicy. We also had a local type cocktail with lime and vodka (think Colombian margarita) and it was fantastic. If we are ever lucky enough to return to Leticia, we would make a point to stay at Waira Suites.

The seating outside at the restaurant was just concrete blocks with no back. Was note terribly comfortable.

Breakfast was good with a variety & eggs made to order. The whole staff was very courteous & friendly. Especially the Manager " Ismael Bernier" , who was attentive to the needs & spoke english. The restaurant was nice with AC & good food ( as their isnt many restaurants in the town ) .

Stairs to the 2nd & 3rd floor ! overall it a nice hotel in the city ( letticia) as there isnt much of a choice of hotels .. Especially with Hotwater shower , Minbar, & AC.

Staff are really friendly and hospitable. On our second night at the hotel on our way back from the Amazon, we were given a Master Room which was really comfortable, had a sofa and great air con facilities. Food in restaurant is tasty.

There is only a really thin sheet provided for bedding. With the aircon on, it’s actually quite cold to sleep in the room (but on the reverse without the aircon it becomes too hot quickly!)

Location. Beautiful hotel. Lovely people. Great restaurant.

Hotel of this level should provide liquid soap, not the hard little thing that doesn’t wash off. Though this is often the case all over South America. And only offer average brewed coffee. Should invest in a proper coffee machine, ie espresso

The people at the front desk and in the restaurant were nice.

I stayed the hotel 10 years ago, but compared to then, I felt that the overall maintenance was insufficient. My room faced the entrance, and I was woken up by the voices of people leaving for tours and the dins of car door closing from 4am.

I really liked the professionalism and kindness of the staff. To make a long story short, I was traveling for work with my ngo and spent two weeks at Waira. About halfway into our stay, my group experienced a series of unlucky situations. Even when I was admittedly presumptuous of the staff, they all did nothing but help us with our issues with a smile. The staff at this hotel are incredibly kind and caring, and I would highly recommend their abilities and nature to anyone who looks into that part of staying at a hotel.

This is not the fault of the hotel, but more of Leticia as a destination, but the wifi was not great. We were not able to connect to our work documents with ease, but with enough patience, we were able to get all essential tasks completed.

Waira is a perfect base from which to explore Leticia. It has all the modern comforts, the food is great, and the staff is attentive and helpful. Our room was clean and spacious and had everything we needed for our stay.

The rooms are a bit dark, but that keeps them cool in the humid Amazon heat.

Excellent choices for breakfast, coffee always available and the location was very convenient for walking around the central part of the city. Close to the airport. The staff were very helpful and pleasant.

Could have more lounge chairs around the pool.