Check in was excellent very friendly and very helpful gave us great information about the area. The hotel was within walking distance of the Royal Palace which was free that afternoon unfortunately not if you are a Brit! Since Brexit apparently but it was only a few euros. Breakfast was included and there was plenty of choice. The room was a good size. The hotel also owns a restaurant El Rana Verde which is on the river and food is fabulous, they give you a 10% discount if you show your room key.

Think the room was quite tired and could do with some tlc.

I stayed in Jardin in 2019 for 3 weeks and it was the best stay i ever had...after four years i came back to stay for one week and everything was perfect from check in to check out...at the reception Nahun was very friendly and helped me a lot...the hotel is very clean and has a warm friendly vibe...location is perfect right next to the bus station...lots of big supermarkets a walking distance nearby...i hope i'll be back again

It is not a big deal, but the breakfast four years ago was way better...it is still not bad at all it is just could have more varieties

Easy walking distance from everything. Breakfast in a cozy room, very good and staff very welcoming and efficient. I had 2 different rooms because I decided to.come a day earlier and my pre-booked room was not available. Staff very accommodating, told me to leave my bags packed in the first room and they would move them, which they did. .I originally booked the cheapest room and it was small but very well set up. It was perfect for one person, probably adequate for 2.

Nice place with friendly and helpful staff in a great location in Aranjuez. We were fortunate to have a room at the front of the building. overlooking the street and sidewalk; very pleasant. Buffet breakfast was especially good.

Odd humming noise intermittently in the bathroom, made a little more irritating because the bathroom door wouldn't close properly. No big deal and far outweighed by the pluses.

Property is well located, close to most of the attractions you may want to visit in Aranjuez. They also reccomend a lovely restaurant called La Rana Verde which is by the river, a few minutes away from the Hotel, its a lovely place to chill and escape from the heat. The room was very small, but very cute and they somehow they managed to fit in a desk at the end of the bed. I have a soft spot for cute rooms with character, so this wasn't a problem but it would have been for travelling with someone or travelling for work. I had not seen rooms that small on the site. Despite the size, the room had everything you'd need, including a safe, a workspace, a tv and a bathroom. The reception area is one you'd expect from a good hotel, 24 hr service by professionals that treat you propperly (not just night staff as in other 'hotels' in Aranjuez, or very moody personel). Word of advice, if travelling on a budget, do prefer Hotel Jardin de Aranjuez over others such as Hotel Real Aranjuez which can be very informal and with temperamental if not abusive staff. In my case, I gave things like 'respect' and 'good treatment' for granted in most hotels, this may not be the case here specially if you're foreign. Hotel Jardin de Aranjuez had trained, polite and most of all professional staff which will assist you properly and safely. As a solo female traveller these things are very important.

The room was much smaller than expected. If the curtains were open people look straight into your room when comming out of the lift and towards their room, I would have liked to have been warned!

Good location. Large room. Would be nice to have chairs on balcony so you can enjoy the street scene. Breakfast is really good And service in breakfast room is exceptional. Jesus at front desk was very helpful with info on restaurants and offered to get reservations for us. Highly recommend this hotel.

Only downfall was the bath. Very large bathroom. Tub is jetted which I know many people love, but not great for older people. There are no hand bars or rubber mats for tub floor which can get slick. Trying to get out of tub which is also the shower was not comfortable.

Claire in reception was very welcoming and helpful with information on where to visit + bars. Breakfast was great, and the ladies serving were very helpful, giving me hot water for my own tea, plus separate milk. Hotel is Perfectly situated for exploring the town, plus free on street parking opposite.

A good value option in Aranjuez. The breakfast was great value and the waiter super nice. The room was adequate, could do with updating, very dark walls and furniture. I saw that they were in the process of doing that

I booked a twin room and was given a double without any explanation. I should have said something immediately, but was too tired at that stage. The hotel did not appear to be full so I am unsure as to why I was not provided with the room type I reserved.

Good location easy street parking right outside. Walking distance to historical sites - our mistake was arriving on a holiday day so everything was shut. We ate at a river side restuarant with discount for staying at the hotel. Food was good as was service. Room small but adequate for one night clean with lovely big towels

Arriving on May Day!!!!!!

The hotel is very conveniently located, just a few steps from the palace. Beautiful surroundings, close to the bus stop and train station. Many restaurants and pubs nearby. The service was very helpful and friendly, but the biggest plus was the rich and delicious breakfast.

Every time I returned to the room in the evening, the air conditioning was on, although I left it off on purpose. The temperature was too low for me.