Location

We had a fire hazard during our stay . We noticed smoke coming out of one of the floors at 3am and it was getting into other rooms through the vents. The hotel staff wasnt trained well enough to handle the situation. When one of my friends started shouting ""FIRE!! FIRE"" to warn people the hotel staff asked him to be quiet because he may wake people up from their sleep, 😀 which was exactly the point as it was a very dangerous situation. Eventually the situation was handled and the people were asked to evacuate but I wish the hotel staff had handled this situation better.

Compact room but everything I needed with the bonus of a sunny balcony . Lots of restaurants, modern shops and cafes in area. Felt safe walking around. Great Tapas restaurant on ground floor. Helpful reception staff

The breakfast.. An airline style tray of pre selected items that I didnt chose put in front of me. Pastries were stale. No menu/ choice. Pre mixed weak milky coffee , watery orange juice . No visible staff ( although plenty laughter and merriment from the kitchen area) I only went once choosing a great bakery down the road with fresh pastries and great coffee. - some areas of hotel dated decor

Lovely staff, upgraded us for a higher room, which had bigger balcony with pool view so a bit quieter too (esp at night). It has a few restaurants, we liked the Tapas but didn't yet try the french one, which is supposed to be great, so will do that next time. The continental breakfast was ok but gets boring after a few days. Location is ok, Near to shops, bars & restaurants in a small but quite busy street in the new town, which is 30 min walk from old town (Medina).

It's good for the price but could just do with a facelift!

The service was fantastic and Aras is an excellent employee. They were extremely attentive, the room is very beautiful. Very good conditions. A bit noisy due to the cafés around until 1am or 2am, but you can sleep. It's in a very popular area, probably one of the best in Marrakech. They were always very helpful whenever we needed anything, such as taxis, drinks, directions and so on. Aras was absolutely right when he said that we stayed in one of the best rooms, which faced the pool and really was much quieter than the rooms facing the main road. I recommend this hotel for the service and the welcome we received. We want to come back, for €5 we'll take a taxi to the Medina, which takes 7 minutes by car, while it's almost 45 minutes on foot. But in terms of safety and comfort I recommend the Hotel Le Caspien

A bit noisy due to the cafés around until 1am or 2am, but you can sleep. It's in a very popular area, probably one of the best in Marrakech.

Great location near shops and restaurants taxis . very comfortable room with the balcony. Hotel restaurant is top class. helpful front desk reception manager Mr yonis guided and help me with my enquiries wich is very much appreciated. overall the staff were amazing compliments to the chef for Michelin star steak and other dishes during my stay . This hotel should be 5 stars for the excellent service. will be back.

parking is very limited outside the hotel however there is a car park 3 mins away at shopping mall .

I really liked the staff at the reception, Marua and Anas were great, so were the drivers and the location of the hotel. The room was very comfortable and with a nice balcony. The hotel has a very good restaurant where we eat many times. Congratulations to the chef! The breakfast could have more variety but overall it was a pleasant one week stay in Marrakech .

The waiters at both breakfast salon and restaurant were often in group chatting and ignored us.

I love this hotel and staff this is my 2nd visit also booked for march would praise reconmondation to any one the breakfast is plenty good selection staff are like family here not got a bad word to say about any staff member so lovely manager is so friendly and helpfull success starts with manners and this place has it all

I dont have any thing negative but would have liked tea and coffee making facilities in room would ahd free water in fridge for people on medication but not a big deal still top hotel

All the staff were very helpful and friendly. The Breakfast was excellent. Room was cleaned every day, mini fridge and soaps and shower gel all provided. Room had balcony as requested. Three restaurants all providing beautifully presented excellent food at very reasonable prices.

Nothing, very happy with our stay

Location is just perfect. Room quite small but still was has it all necessary for week long stay with nice small balcony to use for rest time. Breakfast as continental not the widest choices but staff was super helpful in providing extras, like omelette and more coffees. Definitely will stay here when next time visiting Marrakesh.

The location was perfect, for a small fee the car was safe in the street, taxis were readily available to take you to any point in the city and even the local buses were a pleasure to use. The Caspien has a welcoming, lively atmosphere, our room was spacious and comfortable. The well ran restaurant had a varied menu with a well stocked bar ... the pool area is available during the day if you need to relax from the buzz of Marrakech, at night it offers a romantic back drop to the dining experience.

Bed was great, I would have personally preferred softer pillows but I didn't ask for replacements, I requested a room with a bath but the water, from the shower head, wasn't hot enough to enjoy a deep soak. Breakfast was sufficient, if a little repetitive over a week, lots of pastries, omelette and plenty of coffee re-fills.