The room was very comfortable; the staff were personable; the breakfast was EXCELLENT - we stayed for 6 nights and each day the buffet had a good variety. Lobby was clean and inviting; elevator worked; halls were clean and uncluttered.

Road construction leading to Southport, NC - not the hotel's fault - no-to-little lighting on the roads leading to the hotel (Route 211). For some reason, people drive with their high beams and impunity - good luck getting to the town in the dark. Again, not the hotel's fault; it's the town/county - poor planning, no highway lighting.

We loved our stay here! There is really nothing I would change other than the lighting in the room. I have poor vision in dim lighting and I like brighter lighting for that reason. The beds were very comfortable, the room (we stayed in a suite on the 4th floor) was very quiet and we had a very enjoyable stay with no issues. I wouks definitely stay here again!

Just the lighting, which I mentioned above. I really don’t know of anything else I would change unless it was for the fridge to have a freezer compartment. The ice machine was not working on our floor, but we went to another floor to get ice while we were there so we really weren’t inconvenienced since the ice machines were located just off of the elevators on each floor.

When we checked in the staff was very professional and welcoming, We checked out the next morning and headed to our next stop and quickly found out every road was closed because of a tropical storm that had hit and major flooding was happening in the area. We went back to the Hampton and they gave us another room and we settled in for the adventure. The saying is "any port in a storm" well our port was called Hampton and it was the beast place to be in this storm.

I can not say anything wasn't liked.

The whole facility was nice and comfortable and affordable. The room was very clean, very well maintained. The staff was nice and friendly. It was very relaxing. The complimentary breakfast was very nice.

There were some dogs that would not stop barking most of the time, but once we were in our room, the noise was gone.

Extremely clean and well kept. Love the beach decor. Breakfast was good. Staff was nice. Check in and out was fast. Rooms were well stocked with towels and essentials. I love the bath products and lotion. The location of the hotel was in between Oak Island and Southport Beach.

The mattress was a little hard for me but hubby liked it just fine. The entrance to the hotel needs a traffic light. Extremely difficult to get in and out of, to the main road.

Beautiful clean facility with an actual good complimentary breakfast, good coffee and we love the different flavors of waffle battery every morning!

We had an issue with our fridge, it apparently quit working overnight on our last night and we had to toss out around $70 of food 😢😭

Breakfast is served from 6 am to 10 am to accommodate both early risers and those who wish to sleep a little later. The menu consisted of eggs, waffles, cereals (hot or cold), fresh fruit, fresh brewed coffee and tea just to name a few. Breakfast room buffet, tables and chairs were kept very clean.

Gabrielle from the front desk was awesome. We got there early on the first day and our room wasn't ready yet ( no fault to the hotel) and Gabrielle told me she would call as soon as the room was ready and she did, I believe that is going beyond her normal duties. The breakfast was also very good both days we used the breakfast feature.

Friendly, helpful and professional staff, especially I mentioned Gabrielle previously, and the breakfast.

We have stayed at HI&S over and over. What I really appreciated about the Southport location was the decorations for fall/Halloween. it actually made me feel at home. We had just come from another location that hadn’t decorated at all. The staff provided a print list of restaurants by type of food and their location.

The only thing, which seems to be standard at all, that I didn’t like was the location of the laundry facilities. One on every floor would be amazing.

Mostly decent. Should have a little wider selection for people on a restricted diet. E.g. maybe egg whites, turkey sausage . The coffee was very good.

Wanted plain pancake batter but none was available