Just 3 minutes away from foxwoods casino. staff was very friendly, they had a bar, food, pool, etc. rooms were very nice and clean! when I got back from the casino the heater in my room wasn't working. I called the front desk and the lady that picked up said she'll be right up. she got there I no time, saw the heater wasn't working and took out 2 cards to the room next door. it was 4am and obviously repairs weren't going to be done at that time but things happen. wasn't their fault but I really liked how fast appropriately that handled the situation. would definitely recommend staying there.

There was nothing I didn't like. Really enjoyed my stay.

Distance to Casino was perfect!! The staff was extremely friendly! The room was just off to the side of the main lobby and mechanical room and you can hear pretty much everything. The bed was quite uncomfortable and hard. Besides that, the room was quite spacious and the breakfast was great. The whirlpool tub took a really long time to fill but it was comfortable and warm. The room was fairly clean with the exception of the sofa having white stains on them so we refrained from using it. Overall, it was a pleasant experience.

Stains on sofa Noisy Hard, uncomfortable bed Slow to fill tub Lighting in room was very dim

First impressions. Woman at desk was distracted by a wedding party's kids running all over the place, wreaking havoc. She shouldn't have had to deal with that, but pay attention to us at that moment. I understand, but you gotta hold their parents responsible. Bed Sheets were clean and freshly starched? Or at least smelled like it. Bathroom very clean except for the exhaust vent which looked a little moldy. Breakfast was great. Had ala carte. Waitress very nice and helpful.

See above about br exhaust vent. Also, $3.50 for a bottle of water, really? I drink faucet water anyway. Children at wedding should've been supervised by a family member. You should insist on that when people are booking such an event so as not to affect other guests. I know this is difficult!

My daughter and I came down for a dance competition at Foxwoods and stayed here for the night since she danced first thing in the morning. The location was perfect, it was easy to find and the staff was friendly. They had an issue with a guest flooding their room above the pool area so the pool was unfortunately closed but we had the option of using the pool at 2 other locations which I thought was great. We ended up just enjoying the hot tub.

Easy to get to. Very convenient location .Love they have a restaurant and bar . Water as you come in . Room was a good size . Staff was very friendly ,nice, helpful and accommodating.

The entrance sign could be more pronounced. The Hot Tub was not very hot. The bed was very hard and uncomfortable. They did not enforce the quiet hour time . Children running up and down the halls. The buffet could have been better. But the staff was super nice !

Clean Room, polite staff at front desk. 5 minutes from Foxwoods. Late checkout (12pm) Loved outdoor hot tub

Toilet VERY low to floor, toilet paper was almost behind the toilet, (we ended up taking a roll off the holder and leaving it on the counter) pillows were horrible. The people in the room next to us were smoking (against hotel policy) and smoking weed. The smell came into our room on the 2nd night. It was very bad. Called the front desk as we didn’t want to get charged the $500 fee for smoking in room (it was that bad). They were very apologetic and offered to move our room, since it was almost 1am we decided to stay in room and turn on AC to see if that helped.

The staff is always outstanding and friendly. The manager is great! She is very guest oriented and wishes to have all of her guests have a great stay

Only a very small setback that was solved but not in a timely matter through no fault of management. Our coffee pot did not work, which as seniors we count on in the morning. We are slow moving and need that cup of coffee!! There was a little mix up as to where the replacement coffee pot went but we did get a brand new one delivered and set up by Brittney who was great!!!!

Immaculately clean, comfortable and updated. Lobby was inviting and cozy with a firepit in a screened in sitting area and cute bar/restaurant area. Staff was friendly, warm, and helpful. They were eager to provide customer service and ensure that your stay was comfortable.

Nothing to complain about.

Stayed there many times< we prefer it over the nearby casino rooms. the rooms here are immaculate! the hotel is immaculate, the staff are very friendly and more than happy to help< the rooms and hotel also mell great not like the rooms in the casino which wreak of smoke. we will never stay anywhere else but here when we are in the area,which we frequent monthly.

cannot think of one thing about the hotel or room that is negative or that we didnt like.

The rooms and property were clean and safe.

The toilets in the room were SO low. There was nothing I could do to keep my balls out of the water. I was unable to comfortably evacuate my bowels at the room. Luckily, the Casino bathrooms were clean enough that I could poop there.