The staff for breakfast were very helpful, e.g. asking if wanted to order omelette, etc., when I informed the staff that my father in law was celebrating his 69th birthday, the manager visited our room with a tart and a hand made card. Thank you! We enjoyed that there was a convenience store located at the ground floor, easy to get the toiletries or some additional snacks for hotel guests.

The pillows were very soft, I'm a large guy so I needed something with a bit more support for my neck. The breakfast buffet spread had limited choices. Location was in a quiet alley, so it didn't have my favorite food carts around.

I like the location Im staying there many times before. service was great as always.

the room start to get old and out date.

The pool is good. The washing machine in the room is quite handy for us. The location is ok. But the shuttle really makes it good because the hotel is quite deep in a narrow street. The shuttle can take to a spot that is on the Main Street of the mrt and bts station. Without the shuttle I wouldn’t call it great location because for us there’s not much choices to eat close by. The good thing on the street is the four massage places across from the hotel.

The airco is on the noisy side. And the wind is quite strong. The room is not as clean as we expected for the price.

The unit that can fit a family with five members with free additional bed.

We were upset by a concierge staff which demanded us to give way to another family. The reason was because we didn’t booked the shuttle with him. We had followed the hotel procedure to ask for a shuttle service to send us to the nearby 7-11 shop near the Asok BTS station. We were vert patient waiting for our turn where there were two family queuing in front of us. When it reached our turn, the incident and the attitude of the concierge staff upset us and it spoiled our day (27/12).

We come every 6 months and the rooms are always spacious and very clean. The service at lobby level is very friendly and helpful. The location is brilliant as the shopping area and rail service is only 500 meters walk. I also loved the lake nearby of which I loved doing my morning walk/jog. The lake is 1.8 km for one circuit.

It's only a small thing, I found that our bathroom did not have a shower screen and this made it a bit difficult when showering, this is the first time we have had this happen though. Also the lifts are a bit slow.

We were on the 29th floor of tower 2 with absolutely amazing views of Bangkok. Staff were helpful. Great that it had coffee shop, restaurant and shop on the premises. There was a good sized gym and swimming pool in tower 1 which we didn't use so can't comment. Pool towels were provided. Room had washer/dryer so was great to get all the washing done before we headed home. Beds were comfortable. About a 10 minute walk to terminal 21 and BTS. We always walked up to find a tuktuk or taxi there to use but the hotel ran a shuttle service to the area if you didn't want to walk.

There were 3 options for breakfast in different restaurants. Healthy, buffet and a menu. We found the buffet quite limited and basic with an egg cooking station. The one where you pick from the menu was basic too. Not for us but may suit others.

The staff in the hotel were extremely friendly. The room was beautiful and well equipped. The view from the room was exceptional. The staff in the Coffee Club were very attentive and friendly. Nothing was too much trouble for them.

Everything was perfect. There was nothing I would change.

I recently stayed at the Shama Lake View Asok in Bangkok and it was an amazing experience. From the moment I arrived, the receptionists were incredibly helpful and kind. It wasn't just them though – every single staff member, including the concierge, were exceptionally warm and welcoming. The hotel room itself was extremely convenient, equipped with everything one could need, like a refrigerator, pots, cups, and more. I also loved the fact that there's a convenience store right in the hotel, which made small purchases super easy. Additionally, having two restaurants on-site was a huge plus. My stay was delightful and I'm already looking forward to returning. Highly recommend this hotel for anyone visiting Bangkok!"

"The Shama Lake View hotel offers an exceptional experience for guests seeking comfort and convenience. The rooms are spacious, well-appointed, and offer stunning views of the surrounding lake and cityscape. The staff is friendly and always eager to assist, ensuring a pleasant and hassle-free stay. Amenities like the fitness center, pool, and on-site dining options add to the overall appeal. Its location is also a big plus, providing easy access to local attractions and transportation. Overall, the Shama Lake View is an excellent choice for both business and leisure travelers.

All staff were lovely with spot on advice re taxi times to airport etc in Bangkok rush hour traffic. Very clean. Comfortable rooms. Good location. Very close to yokkao gym / food / massage / malls / bts. I’ve stayed there twice before and wouldn’t hesitate to stay again - it’s good value & very comfy.

Decor in corridors a little dated. Sliding doors to Juliette balcony didn’t work easily - it’s nice to get some fresh air not just air con.