Went for Christmas, visiting the markets in the area. The hotel is beautiful. Offered to show us another room with the big terrace balcony because that's what we booked. Both are different, very nice. 411 is good for people with a dog. Housekeeping lady from Niagara is so nice, speaks English. The family story is amazing and the founders/family are on site. We don't meet but I could recognize her from the photos in the hotel. Location is great. The bath products are amazing and big towels. Breakfast was very nice, eggs were cool 2 days. Would like to come back in summer/fall! Better value than the other 4 star down the street. Thanks

The parking garage next to the hotel has limited hours 8 to 6 I think. So we opted to go with their recommendations 200 meters around the corner. €10/day. Some staff are not very friendly, don't speak English much. Heating we couldn't figure out, didn't seem to get warm. Forgot to mention that to Mgmt. We didn't mind, dressed warm, and we like it cool at night. Walls are so thick so it's a cooler temp. Bed has a gel topper, didn't help.

The location of the hotel is just behind the city centre. You're just 5-7 minutes walking to the Duomo di Trento and all the main tourist area. The hotel is also really close to the train station (7 minutes walking). The staff is really friendly. A nice lady attended me for the check-in and gave me a map of the city, showing me the main things to see around. The hotel also provided a tourist Trento card that offers some discounts in some museums and other tourist attractions. I arrived before the check-in time. My room was not ready yet, but the hotel allowed me to leave my suitcase in the deposit. So, I could start walking around the city since my arrival without the burden of my suitcase. Despite of being an individual room, it was really spacious. The room was clean and modern. It also has a small balcony (with a table and a chair), facing the main street. Unfortunately, I couldn't enjoy it for the winter season. The bathroom was big, super clean and modern. The shower offers a really pleasant and relaxing experience after a long day. The facilities of the hotel seem to have been renovated not many years ago, everything looks sparkling and modern. The heating worked well, keeping the room at a really nice temperature. The room included a small electric kettle to prepare some tea or instant coffee. This hotel is highly recommended.

Nothing relevant to say here. Maybe just to mention that the room includes a TV.. But the TV doesn't offer the option to connect your Bluetooth earphones. This would allow people to watch the TV at a late time without bothering neighbours. I'm not sure if people could hear noise from other rooms. I think that I could hear some voices from the other room in the bathroom (not sure if it was through the ventilation pipelines or the walls were thinner there).

Location , nice modern room newly renovated , calm atmosphere

renovation work inside hotel make some noise, in one day the hot water inside shower suddenly stopped during my shower, the cleaning room girl didn’t change our pillow sheets in 6 days and she didn’t put every day missing suger ,tea bag , coffee, roll tissue for bathroom, English language not common in the reception staff and restaurant staff.

I loved everything about this hotel. The room was lovely, very nicely decorated, with a very comfy bed, a nice bathroom, a minibar and also with great A/C. Everything was very clean and the view was lovely. The breakfast was also great, with something for every taste. The staff was very nice and helpful when needed. The hotel has a great location ( 5 minutes on foot to the station, the centre and the castle. I would return anytime.

Great location and easy parking nearby. Hotel was comfortable and the staff was friendly and helpful. Breakfast in the morning was good. This hotel met our expectations and I would recommend staying here.

There was not anything that I did not like. The breakfast was typical for being in Europe, so don't expect an "American" breakfast. The coffee was good and that's what really matters.

Hotel is in the center of the city. Everything is very close, you don't need to use your car at all. Staff is very helpful and nice. Also it's great that they speak English.

Breakfast is everyday same. It would be great if they had different kind of salami every few days. Water pressure in bathroom is low

The staff from reception was very friendly and welcoming. I think we got a better room than the one reserved, probably because some modernisation work was being done at the hotel's terrace/cafe at that time. The room and bathroom are large, clean, warm. The bed was comfortable, bed linen and towels were clean and of good quality. The position of the hotel is wonderful.

Good location, spacious room, nice shower and toiletries

Could not control the heating in my room. It was mild weather and the thermostat was on 28 degrees. I could not turn it down, it constantly pumped out heat. Stifling room. The pillows on the bed were uncomfortable and very spongy.

Great breakfast, close to station, cheap bistrot, reception very nice, speak english, my second stay here and will come back... named after Amerigo Vespuchi, who Columbus named America after, and he was Italian and he discovered America

Nothing, and the old town is really nice and cheap and awesome pizzas near the castle and they give you free snacks with your beer at the bar in the lane near the hotel in old town and no cover charges

Really great hotel. Asked for a quiet room and was a given a lovely room facing back streets and nice red roofs and the castle. Very quiet at night. Great location. Very modern room simple but high quality room and great stylish bathroom with wood and stone interior. Overall great hotel and will defo come back.