First of all, I was really pleased with the note that I received from the housekeeping staff. It really made my family's day. It was well written note. It is much appreciated. Overall, the location of the hotel was great. It was just across the road from a row of shops where I could sample the local fares (which tasted delicious), bought snacks etc. It was also a walkable distance to the Deshengmen Bus Stop where my family and I boarded a public bus to the Great Wall.

Generally, the hotel is still fine but the age is showing at places. For example, the backboard of the bed in our room looked a bit worn out. A small patch of the wall in the daughter's room had some paint flaking off. The aircon in my daughters' room was warm even though they tried to fix it. It felt like the room was 24 degrees, a bit warm for me. I couldn't understand how to operate the TV as everything was written in mandarin. The technician tried to help me but was only partially successful.

The space, order, and cleaning of the room. The service staff were so kind and helpful always

Sometimes an smoke strong smell

The hotel is very new. The rooms are extremely comfortable and well-arranged for a business stay. The location is great and easy to reach from both airports. Good opportunities for taxis/e-hailing to pick-up/drop-off. Nice intercontinental breakfast. Restaurants and convenience stores in the area and walking distance to BNU.

Longer waits for coffee in the morning as the various coffee machines in the breakfast area are on and off or out of commissions. Coffee junkies may have to exercise their utmost patience :-) Most staff do not speak any English, so translation apps are still the way to go.

Clean hotel. Maly family mostly travel by taxi/didi, so not being close to subway does not matter to us. The breakfast is good. The price including breakfast is considered cheap. The deal says breakfast included for our family of 4, but when we checked in, we were told that that breakfast was for 2 adults only. Child needed to pay half price, but when we said booking site did not indicate so, the check in counter gave us our child free breakfast . Overall pleasant stay.

This hotel was perfect for us! The room was clean, beds comfortable, shower perfect, personnel was very friendly and supportive. Breakfast was wonderful, same as a la carte! We liked hotel location as well. Will definitely come back again

Kids said there should be more candies in lobby))

nice location, the staff are friendly

It really bothers me, that someone smoked during the night around 11.00 pm next to my room and the smoke came from the air ventilation, I had to turn off the air-con, and they did again the next morning. When I checked in, I asked that I would like to have a smoking-free floor, The front desk lady told me all the rooms were non-smoking rooms but apparently not.

Everything was nice and clean, fairly modern. They had a well equipped gym, for a hotel gym, which I like because I like to work out. It wasn't perfect, but it's probably the best equipped hotel gym I've been to china. Would definitely stay again! Also did have a sauna.

Nothing much. The gym lacks proper bar for deadlift, and proper matching plates for same, but I managed to do it anyway.

Perfect location, not too far from downtown, easy access to anywhere in Bejing, considering how huge the city is. The staff is friendly and professional, especially those at the cafe on the ground floor.

The breakfast is high quality and good, but since I stayed for quite a few days, I got a bit tired of the same thing every morning...

Good price that include breakfast. Good breakfast. Location is far from any subway, but we mostly travel by taxi/didi as cost of taxi is not that expensive. That's why we chose to stay away from city center and relied on taxi to travel everywhere for convenience.

Classic Holiday Inn, no surprises. Pretty good breakfast, very convenient location, helpful English speaking staff. I would highly recommend in terms of location and very clear expectations from 4 stars hotel.

Nothing