Initally when we approached the check in counter at around 1pm the lady was a little stand offish & said check in only starts at 3pm which we totally understood. We just wanted to leave our luggage first so that we can go attend the EXO fanmeeting that was happening at 2pm. It would have been nicer if she wasn't so hostile. Managed to check in at 5pm. I think the staff name was Elia Kim, she was so sweet & efficient. Check in took less than 10mins & she always had a smile on her face. Concierge team was also very nice too. Room is so huge! Toiletries were from Aqua Di Parma! Bath tub was lovely. We ordered room service dining & we also got our food within 40mins. Overall i loved my stay so much

Trying to find the Ocean Tower since i was dropped off at a different tower. Every staff i approached told me to go a different way & i was exhausted just trying to find the lobby.

I like that the room was big, clean and had a great view. I also appreciate how helpful and attentive the staff are. Everyone I interacted with from the concierge, front desk, in-room dining and the pool staff- they were all welcoming and treated us kindly. In-room dining had good options and the food was to our liking If looking for a place near the airport, the hotel should be a top choice!

Everything met our expectations given that we wanted a hotel near the airport. For those who are planning to spend more time in Seoul, it's best to look for hotels within Seoul to avoid long travel time.

The room! The ambience. The food. The activities. They provided more than enough towels which was great. My lady said the hair dryer was outstanding.

Guests have to book for majority of the restaurants. They weren't even full but you still have to book. If you don't book weeks prior. There is only a couple of options you can just sit and order. The other option is to order room service.

Being able to return to my room that feels like home right after concert at Inspire Arena. The room deserves the 5 stars rating with all the facilities although the price is a bit on the high side.

The roof for the airport shuttle bus stop needs an improvement. It's not big enough to provide cover from the rain, my luggages and I were all drenched while waiting for the bus.

Modern, tidy, spotless clean. Variety signature restaurants to choose from including a food court. A lot of activities in this resort and shopping.

The lady at the concierge when we checked out at 5:30am trying to catch a cab.

Hotel room was high quality, very comfortable, spacious & well appointed.

Difficult to find Western style food or authentic Korean food. Most food outlets focussed on children & teenagers, with lots of sweet products. Hotel corridors of 50 metres to access elevators from our room was not desirable.

very comfortable rooms, large, with good amenities provided (except toothbrush/toothpaste). On-site add-on facilities such as the Splash Bay and wellness center (including swimming pool/sauna/gym) were excellent. Other facilities like convenience store, food court, casino etc are also conveniently integrated with the hotel.

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Our room was very spacious and clean. There are lots of things to do and see in the resort. Breakfast was good.

Too busy and long wait for check in. Only 4 lifts for the whole of the Forst building and waited 20 min to get on a lift to go down during check out time.

Inspire resort is a perfect entertainment space for a family. We enjoyed our stay, before our travels back to US.

Unfortunately splash bay was closed during our stay. Also, tooth brush was not included with the room charge, we had to pay 10.000won extra.

The room size was great. Newly renovated and very comfortable.

There wasn't much to do around the hotel area. The foodcourt didn't have great options.