This hotel is a little gem in the centre of Ayia Napa. It is within 5 minutes or less walk to everything you need, including lovely restaurants, bars, marina and a great beach. All staff members were very friendly and the food was very good too. We want to say a huge thank you to the wonderful ladies at the reception who went above and beyond to accommodate our needs. You have made our stay amazing, we loved our corner suite with the most amazing views and we are very grateful for that! We would definitely stay there again.

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Nelia exceeded all our expectations. The view from our room was stunning, everything was spotlessly clean, and all the employees were friendly and helpful. The hotel's location is excellent, just a 5-minute walk from the bus station where you can catch a bus to the popular beaches. It's right in the center, so all the restaurants and shopping stores are just around the corner. There's also a beach next to the hotel with very comfortable hotel sunbeds. Despite reading about the stones, the beach turned out to be quite good. Dinner was varied with themed evenings, but if you're picky like me, don't worry, there's always a standard continental section, as well as a gluten-free section and a great selection of food for vegans. We had a fantastic time and would love to return. Greetings to the entire Nelia team!

Amazing hotel. We booked room With direct sea viev which was so so amazing. Room Was very Clean And we had everything what we need. I like High quality olive soap And shampoo. Reception staff Greet us so professionally and kindly. They gave us even more than we expected. Pool was amazing specially the sunbeds in the water. From pool is also amazing viev to the Sea. Hotel offers really High quality compare to neighbour one which we also stayed in. Staff very profesional. Breakfast very good lot of choice And kind staff. I like waffels in breakfast so si tasty And I didnt see it in different hotels

Room was cleaned daily and really maintained well. Breakfast was ok, sparkling wine was a nice surprise. Lobby looks quite decent and cosy. Children liked free lemonade served all the day next to the reception.

We arrived to the hotel late at night. All shops and restaurants were already closed. Hotel has no wending or other machine selling water or other drinks. Rooms has no mini bar or some bottled water for the late travelers. You should think about it. Also a bit annoying guests carrying free drinks in glasses to their rooms after the dinner. Liquids used to be spilled on the floor and in the mornings view was not so clean.

The staff was great and very welcoming. The room was clean, big and comfortable. The location is great for people who are looking for quite but also very close to the square by walk.

There is no direct access to the beach and the hotel bed's are pretty far from the shore. The pool is a little bit small and you need to come early in order to have an available bed.

Great choice of food,the room was nice and the beach was very close and beautiful. Everything was nearby, so great location for supermarket, bars and a short walk to the harbour for a fabulous day trip on a boat.The reception staff were helpful and knowledgable explaining the places to go and the cheap regular bus system.

Because my flight was delayed, the restaurant was closed. We were given a chocolate rice bar and an apricot croissant and a bottle of water. It would have been better if we were left something savoury and more substancial and the bar was closed at 11 to all inclusive, therefor the barmen said he would let us have 1 complimentary drink. The red wine was not to my liking, therefor a choice of a couple of red wines would have been nice.

perfect stay in a great hotel in a perfect location in Ayia Napa. Very close to the clean, sandy beach. There are options for towels and sunbeds. There is a parking in the hotel area so you don't need to worry if you are renting a car. The personnel is very helpful and accomodating, rooms are clean and comfortable. The view from the window was gorgeous. Oh, and the breakfasts were also great (we were not having all inclusive option but breakfast only and it's something i can reccomend, because there are a lot of great places to eat outside). The pool was nice with a enough space for children. Everything was perfect and I would definitely choose to stay there again :)

The all inclusive offer was awesome!! Around 10 included all inclusive cocktails, shots, etc. Food was alright, some days better than others, but always better than average. Value for money was definitely way better than expected. Rooms were clean and spacious, the staff was friendly and the SPA was awesome as well. Furthermore, the hotel is perfectly close to the city center, it’s less than a 5 minute walk to several bars and pubs, restaurants, shops, and around 10 minutes to the party strip, perfect for young people as well.

The only disadvantage I can think of, is, that there is no private beach access for the hotel, you have to walk around the hotel and then to the beach, which is still not a far walk, however, for people wanting to stay at the beach the whole day, you might consider that sun-beds at the beach are not free and you have to walk around the hotel to access the beach, there’s no direct access.

We’ve been upgraded to the best suites in the hotel. Amazing sea and pool view (worth the money) !!!The staff were very helpful and helped with everything needed. The pool is great. Very close to the city center. There are very good restaurants near by on the Main Street. The gym is nice although we did not use it. There were in suite jacuzzis. Excellent water stream in the showers. Room service food was good. Angela (hope Ingot the name right) was great 😊

Food (breakfast, lunch) was just OK. The are sun beds in a designated area near the beach but not right on the beach.

The staff were helpful and friendly. Rooms always well cleaned. The option to join for the lunch and dinner buffet was convenient and the food was freshly made. The prices for drinks very reasonable. The hotel is on the beach which allows for easy access. The swimming pool is well appointed in terms of accessibility to the dinning area which permitted hotel guests to stay the entire day around the pool if the so wished. This was also a great plus for families with young children.