The room was excellent, authentic, very clean and comfortable. Cotton kimono were provided for after Onsen, one of the onsen was outdoors in the garden. The gardens were amazing, beautifully curated with mature trees, shrubs and Koi Carp. Our host was very kind and helpful, she gave us a lift from the station with our bags and also gave us a lift to the monkey park. She also very kindly lend us some suitable footwear as the monkey park was icy and a little muddy. This has been my favourite place to visit in japan so far. We also had the breakfast and dinner provided both were exceptional and a beautiful experience.

The staff were lovely. Drove us to Monkey Park and to train station on leaving. The spaciousness of the accom and outlook onto the garden was wonderful. Air conditioning kept the room nice and warm.

I found it tricky trying to fit in with all the slipper rules and knowing where to put the luggage and towels in the room. Futons were a little uncomfortable. You may need to put down some additional futons that are provided if required.

Very comfortable, basic, clean onsen stay. Onsen was very nice, we had a room which looked out on a lovely pond and garden. No meals were booked so we walked down to some options at the train station. Very close to the snow monkey park which was excellent. The facilities were neither new nor newly refurbished so it had an authenticity as an old school onsen.

Met our expectations.

The staff was very helpful. Yasue-san made a delicious breakfast, which was appreciated. She also helped us get to the monkey park. The ryokan room was super spacious. In-house onsen was good but could be maintained better. It was a good value for money.

The place seemed a bit old and could use some maintainance. But the property itself was traditional, calm and relaxing.

The authenticity of the property, the gardens, and the staff were very attentive and helpful! The owner speaks very good English and drove us from and to the train, the monkey park, and restaurants. She was so god to ensure we were making good decisions. The staff are all very gentle and sweet. The onsen bath was very good for the body aches.

Family-run, cosy, traditional vibes. Feels really authentic! The garden view was amazing! Outdoor spring is great!

Hmm. I have no complaints! My stay was really great! I cried a little when i left :( My only complaint is that the western guests staying there at that time were a little noisy. Other than that, everything was perfect!!

Spacious and sprawling, family-run and homey. Massive meals personally prepared and presented by the proprietress. Very attentive!

The room had a toilet and sink only. I didn’t pick up on that when reserving. Bathing or showering required going across the property to the onsen, which had gender-specific hours. Scheduling meals was a little tricky for tourists like us who weren’t exactly sure where we’d be at what time. Respect to our fantastic chef, no one’s fault, but this is where a buffet-style setup has its advantages.

Yasuyo the owner was incredible,took us to see the monkeys,picked us up after we saw the monkeys,took me to the ATM to withdraw some money and then at the end dropped us off at the train station for our journey back,thank you.

Breakfast not westernised,this didn’t particularly bother me as it’s not about the food,all the Japanese people are very friendly and welcoming.

Hosts are extremely friendly, drove us to the monkey park and also to the airport after our stay. Room and entire experience was amazing! The home cooked dinner and breakfast were also outstanding. There are two onsens which switch genders at 9pm each night so you can try both, they are extremely nice after a long day out.

Staff were very kind and accomodating. Location was not too far of a walk from the places we wanted to go