The staff was quite knowledgeable of transportation, facilitation to Kibeho, my destination. I appreciated the hospitality of the staff. I used their transport to go to the main bus station.

My room was cold located to the RECEPTION sitting and visiting area which detracted from a quiet area until I notify the front desk and ask them to turn the TV down and quiet down the visitation which they did and I thanked them. The next time I stay with them, I will make sure I do not have a room by the reception visitation area.

Proximity to the airport, comfortable bed, nice bathroom, decent breakfast

The receptionist tried to charge us separately for my partner’s breakfast, claiming that when booking a double room, breakfast is only included for one person. Of course I argued with her and she then - after “checking” with the manager - said that we were right. We are sure she was just trying to make some extra cash off of us as her claim was absolutely ridiculous. We requested for breakfast to be served at 7am due to or flight schedule, which reception confirmed was ok. However, they ended up only being ready to serve it at 7:40am.

I cannot thank enough the staff of Ally. I travelled alone and had a medical emergency. Has it not been their professionalism and humanity, I would have been in deep troble, non the least missed my flight back to Europe. The hotel itself is exceptional - recently renewed, sparkling clean, great breakfast and view, close to the airport - but the humans there are even next level.

This motel is the best I’ve ever been in. It’s clean and everybody is carrying and nice 😊. Thank you Emma, Bless, Naphtal and others I felt like home 🥰 already miss you guys. And one more thing picture cannot tell you the beauty of this place you need to live it .

The bathroom was very nice. The room was a nice size. The provided toiletries were nice as well.l would definitely return. I felt super safe and comfortable. The breakfast and hospitality provided was great! .

The bed was a little hard and they didn't have WiFi. Their cc machine wasn't working so I had to scramble to get cash.

Service was good. Staff very supportive. Breakfast was creative. Close access to the airport quiet area. Less than 10minutes walk to supermarket and eateries

Just one news channel. Great if you have Netflix or other accounts

They had fresh fruits and fresh vegetables! The place was so amazing and pleasant!

The towels, l think thr=ey can do better

My stay at the Motel was fantastic. The location is ideal, and the staff were both professional and friendly. A special shoutout to Mr. Manuel at the front desk for his exceptional service and assistance.

For now, nothing.

Simple, and Beautiful with the view of the Airport Take off and Landing.. I just love watching planes do their thing 😅😅😁😁!

I had to wait for about 40 minutes to be checked in.. I wasn't given a reason why but Denise was very helpful and kept following up.

Very nice staff, free Airport Pick up, the driver even wanted for me while I was getting a sim card which took some time!

The bed was very short and not the best for tall people