I liked that the bay was right out back and you can watch all the boats coming and going. Also like the pool in the middle of the property very clean pool.

I know it most likely wasn’t the staffs fault but when we arrived to our room we didn’t notice at first but when we turned the tv on there was nothing playing and the remote didn’t work to the tv. After 3 employees later we finally found out the person before use stole the tv box and the other remote. I was just really confused because I thought they did a check of all the items in the room after check out.

Jazmine at the front desk has outstanding customer friendly service, and she welcomed us with a warm, genuine smile and addressed our concerns immediately.. we observed her interactions and handling a number of task at the same time and with awesome delivery of professionalism and support to and for the guest at the front counter, in the lobby, and on the phone Pleasantly. Thank you Jaz

The breakfast had an awesome spread, BUT sausage was heated up in the microwave and thrown in the warmer to serve ourselves. The sausages were frozen and a little warm on the edges, and I waited 15 minutes for eggs and biscuits. Eggs were wet, and biscuits also shouldn't have been put on the breakfast bar. There was 1 apple available for fresh fruit and spills in numerous areas of the dining area. The waffle batter was way watery. The gentleman who was handling the breakfast service seemed frustrated and overwhelmed . We threw away what we had in our hands and went to a nearby breakfast spot.

love breakfast staff day time young lady at desk so friendly only bad thing was toilet on 1st floor guest bathroom must back up overflow all night hall way smelled horrible next day better. i hated had pass that way get to elevator. our room never got clean didnt know had request service. otherwise it was nice stay. room was nice not real clean it ok

1st flow toilet backup hallway smell horrible had go to elevator that way smell all night.Did no had ask for room be clean. need tell you this when arrive.

I travel a lot, so I have had plenty hotel experiences. This was by far one of the best, especially for the price. It has been recently renovated, meaning there is new flooring throughout and freshly painted walls. The service was phenomenal. Towels and other items were provided whenever requested. The continental breakfast was good.

I loved everything about this hotel.

We had requested an ocean front but ended up having an ocean view. My husbands side of the king bad had broken down and he felt like he was going to fall out of it each night. This was on the 2nd level on Room 227 0r 225. The maid should notice this each time she makes the bed and should have indicated that the bed mattress or box spring or both needed replacing.

Breakfast wasn't good. Stuff was cold and very limited.

Very large, spacious room. Plenty of parking and easy access to the side of the building where my room was from outside.

The water pressure was non existent! It was like using a beach shower when it was running out of water. The women at the front desk both evening and morning were nonchalant and lacked any real customer service. The rudeness and “I’ll get to it” attitude is visible.

“Great hotel with great service" Great place to stay while on this area. Check inn and out was easy. The hotel and room was very clean, staff was very friendly. Breakfast was better than most hotels. Food was hot and fresh with options. Boats and Jet skis are available for rent which was great. You will definitely love this hotel!!!!!!!

Manager and the staff were really friendly and helpful. The room was comfortable, clean and located beach front. The breakfast was great. Jet skis and boats are available for rent You will not be disappointed. I definitely use this location next time I am in Fort Walton Beach!!! Thank you for a very nice stay!

He room was not cleaned well. The floors were sticky. The glass tops on the desk and under the tv are disgusting with fluids under the glass. The young man working the breakfast was so busy straightening and tidying he was in the way of all the guests trying to fix their breakfast. There was a very loud squeaky door and it sounded like someone was open our door it was so loud.

Rooms were nice. Quite and peaceful breakfast was ok need work.

Took too long to check in. Only one person at counter . My shower was not clean .still had used bar soap and shampoo and conditioner in the shower. Toilet was loss came up every time I got on and off it.