I enjoyed the closeness to a station that takes you just about anywhere in fukuoka, especially the airport and major train stations. Another great aspect about the hotel was its wonderful staff who went above and beyond to help us with shipping our luggage back to Tokyo. They did everything they could for us and definitely put in 110% into finding us a solution to our problem. I could tell there was great communication among staff and they would be working diligently to help us out that I did not see in other hotels. It was definitely the best service experience I had with hotel staff not just in Japan but throughout the world. I think this was one of my better stays in Japan simply because of the quality of service provided.

If I had to critique it would be the small rooms but it is reasonable for the price

It's a very nice hotel. The staff were all very nice and helpful. our room was on the small size but still big enough for comfortable stay. The parking system is a storage parking system, so you need to ask someone at reception to put the car is and out each time.

None A bit away from the center of Fukuoka but the subway station is close. Easy to get to to town with the subway - 5 stations away and no need to change lines.

The location, the staff, the facilities, the view, and the aircon.

amenities like complimentary tea bags, coffee and toothbrush are in the reception areas, not in the room. also the lift always stops at level 2 (the reception) no matter what.

Great looking modern room. Big windows with nice views. Can see Fukuoka Tower from the room. A 1-2 min walk from the nearest station.

There was some slightly broken things such as a crack in the shower door, the shelf next to the shower was coming off the wall, and a coat hanger rod was broken off.

The location is very good, 5 min to the subway, walking distance to Nishijin, Ohori park and the seaside. The price was reasonable at the time when I booked. The breakfast is very simple, obento, which is probably not great, but it was very tasty, and there is a coffee machine in the lounge. Very friendly staff.

The wall are not noise-proof so the sound of the vehicles and people in the corridor can be heard although not that badly.

The location is very near the station 3mins walk but many stairs. The longue service was fantastic with snacks, sparking wine and fruit juices for guests to relax. The shower room and toilet are separated which is good as well.

The shower head is outside of the tube

The location is distant from the downtown noise but only 5 mins walk from subway station on the airport line which is super convenient. Close to the dome and view to the Fukuoka tower from the windows if you’re staying in the right rooms. Free drink bar and sparkling wine everyday is the cherry on top.

Nothing

Subway is 2-3mins away. Convenient stores are in close vicinity. The hotel is not far from the stadium (sports dome).

Tea and sugar are not availed in the room. The shower head is a bit away from the water bath.

The hotel staff are very welcoming and ready to respond very quickly to any problems. Everything was perfect in terms of in-room facilities. The hotel's location was convenient, with the city centre just 15 minutes away by public transport. There are also shops right next door and several restaurants.

Excellent location next to the metro entrance, inexpensive, clean, strong wifi, complimentary drinks and small snacks in the evening.