Location is very serene, secured, easily accessible to Ilford train station. Good for shopping because of many shops on the High Street as well as.the Cranbrook street. The iconic Exchange Mall is a walking distance from the hotel, home to many shops great for shopping. The hotel is very clean and rooms are tidied up everyday. Staff are very nice and helpful.

The hotel does not have a restaurant and the communal kitchen does not have cooking utensils like pots and spoons. Though it has other hadylike fridge, microwave, rice cooker . The cooking tabletop was not working, hence you cannot cook in the kitchen.

for the price, the hotel was excellent - much better than I had expected. The Irish receptionist (I mention "Irish" in order to identify her_ was SO nice and helpful with a couple of issues that I had regarding transportation. She definitely "went that extra mile".

The lighting in the room - too bright and some lamps or wall lights would have been better

Location excellent 10 min walk from ilford station . Room was clean and basic a lot better than i expected for 50 GBP

Having to pay a 100 deposit which may or may not take a while to be refunded .I don't see why this is necessary for such a basic hotel with no facilities

The manager of the hotel very pleasant. Humble character, she is always care for their guest and white woman in reception

Those guys working for the hotel in night are not friendly and a lady

I’ve booked 2 rooms ( one single and one double ) and I was very surprised to see that the rooms were very , very clean and bathrooms too because the reviews are not so good .In the hotel was quiet during the night . And if you feel that is cold in the room you can turn on the heater and after the temperature is perfect and warm.

*Breakfast nice with sufficient quantity everyday *Hotel is rated 2 stars but I think it's 3 stars when compared with other hotels rated 3 stars *Nearness to buses and trains *Good food around the hotel *Functional free WIFI, bathroom, tea/coffee.... I will say adequate of everything I will stay here again and again !! *They made sure to provide the type of room I requested for which makes me enjoy my one month stay

*Same thing for breakfast everyday *No porters *Some of the hotel guests have no respect for other guests and makes annoying noises disturbing sleep without caution *No intercom phone *No quick action if a fault on anything in the room is reported. Only Mary takes action on such issues, other staffs don't follow up.

The room, bed, and space. The location was good and the parking facilities were excellent. Mary at reception was very good.

The carpet in the room was stained and ripped. The shower 🚿 pipe wasn't good, nor the water pressure. That needs changing.

Welcoming. Warm in spirit. The room was also warm. Hot beverages for the cold winter weather in room. Location is a very short walk to the Elizabeth line to London city centre.

I have no negative feed back here.

it’s in a good location, just one street from Ilford High Street. It’s a decent budget stay

There is limited parking, and seemingly some cars don’t move for days at a time so at times there is absolutely no free parking available, even though it’s described on their website. It can also be incredibly noisy at night, since the area of Ilford is pretty rough and idiots speed through the streets at all hours

they start to removated the place, but it still need a lot of things to fix. i meet the nicest boy who relly tryed to help me with advices and make my stay there confortable (changed my room when i had problem with shower, helped me with luggage, borrowed me a hairdryer). thank you for everything, Uzair. the location was easy to find.

somebody should wash the decorations pillows. strange smell on it. the walls need a new color soon and also the carpet on the floor need cleaning too. on the bathroom was a strange smell too. the furniture from my bedroom looks like somebody had a fight there. they asked from 50£ deposit fee and it s more than a week and i didn t recieved my deposit back.