I booked online at booking.com in a parking lot 1 mile from the hotel. When I got there 5 mins. later the front desk clerk said that what I booked wasn't available in the system? But, she said don't worry I have another room that I'll give you for the same price. Excellent help! Quick, efficient, and friendly service, and the breakfast in the morning was delicious and healthy:)

Nothing:) Kudos to the Comfort Inn crew in Brevard, NC! Ok, maybe the road noise. The hotel sits right beside a main thoroughfare. I'm guessing it wouldn't have been as loud on a lower floor. But then, I'm a light sleeper. And a lower room would be noisier from other people leaving their rooms and shutting doors I imagine. Ear plugs would make that better, lol.

Beds were comfortable and the room was clean. Hotel was quiet and close to Pisgah National Forest as well as downtown Brevard. The included breakfast had a nice selection including eggs, sausage, waffle bar and the usual cereal, yogurt, fruit, and breads.

Bathroom was clean albeit older and had visible wear and tear. Hotel guests smoking right outside the entrance/exits making you have to walk through a cloud of smoke to get inside.

Overall, clean and nice facility.The room was nice and comfortable

The front desk was less than friendly.Basically just did their job didn't make eye contact.Didn't speak just pushed paperwork and key cards to me Barely mumbled instructions.Unfortunately pretty typical of young people today

It is a good location, quiet,safe and lots of parking. It is a good stay and affordable price for the suite I stayed. Breakfast with lots of choices. The bed and linens comfortable. I will book again a good value for the money compared to more pricey inns or hotels I searched.

Nothing.

People were very helpful and went out of their way to make us comfortable. We are Hilton rewards members, but the people at the Hilton property where we were trying to stay, were not helpful, uninterested in our needs and could not put us up for the stay we needed. We searched for another local property and found the Comfort Inn & Suites...better property with better rooms and at a lower price, and we weren't even Choice Rewards members...we are now though. Not feeling good about our Hilton arrangement; apparently it holds no value with the Hilton properties and they didn't seem interested or impressed when we explained that we were Hilton members. Oh well, it helped us to discover something much better.

Everything was great...especially the people, as they went our of their way to be helpful...and the room upgrade was a nice touch

Central location to everywhere we wanted to go and room was nice and clean. Staff was nice. Very affordable compared to other hotels around the area we looked at.

Only downside was the breakfast. Food ran out starting about an hour and a half before breakfast hours were over and staff said no more food was available to be brought out. However, the hotel was full.

The hotel lobby was clean and inviting. They had fresh lemon water set out and a great little snack bar. The decor was nice—lots of photos of nature from the surrounding area, which seemed to make the hotel feel more a part of the town than apart from the town. The bedding was awesome! The bed and pillows were clean and comfortable. The shower and hotel soaps were really nice as well.

The hotel could use some better street signage. As I approached the area, I thought my GPS had something wrong because the sign is not very prominent. There were a few parts of the building that were showing some age—things that might be due for an update. The entry door to my room looked a little worn—just a cosmetic thing, but that is a guests first impression of the space. My room window was unlocked, which was a little unsettling, but I always check them when I go into a hotel.

Super clean and well kept. Attractive, contemporary decor with lots of local beauty in the wall art. Good breakfast selection. Very comfortable bed and pillows. Friendly, courteous staff. Felt very safe. Would definitely stay here again.

Plastic cutlery and styrofoam plates (it's Brevard! Go with something recyclable!). Sloooow elevator.

This Comfort Inn was beyond my expectations! The room size and design was so well done. The size of the entrance hall to room was brilliant as well as the size of bathroom. The design of shower was done so well to accommodate all ages.!

Have trainers for new employees as well as one who is experienced.

Beds super comfy. Hubby loved larger screen T.V. Coffee in lobby all day.walk-in Shower had plenty of room and had great water pressure. Breakfast had many options.

Keurig coffee pod tasted bad. Would like breakfast available at 6, so us early risers could leave earlier .