My wife and I liked being close to the airport and having the free shuttle back and forth. We were able to ride to the airport and catch the free busses to catch the subway and get a ride back to the hotel. Very convenient. The free continental breakfast with our package was great as well. Super convenient to get a good breakfast in before heading out for a day in the city. 2 employees that stood out to us were Brandee in the hotel restaurant and Sean the doorman. Both went above and beyond for us and we greatly attributed them to us having a better experience in NYC.

I honestly expected better quality of the hotel as it was Marriot. Most of the light fixtures in the hallways were broken or shattered. Walls did not look that great as well. Lots of damage. Also a few of the employees that worked in the restaurant weren't that great. Language barriers and weren't that attentive.

The hotel was clean and convenient to the airport. The shuttle service was really helpful, they picked us up right at our terminal and dropped us off there once we were ready to leave. The staff were great. We were in for a show, they asked us questions, were interested, very nice to talk to.

The AC wasn't really working the whole time we were there but we managed. We asked about it and they did mention that there was an outage the day we got there but it never really got that cool in our room. That wasn't the fault of anyone there. It's hard to get anywhere too, you have to uber to a train or uber period. Just plan accordingly and you'll be fine.

Phenomenal the young man I think his name Jess. Not sure! But he was soooooo nice & helpful to me and my husband. He made sure we made it back to the hotel by providing assistance from there shuttle drivers. I tip him twice. And the driver he was very nice as well. Front desk everyone was nice. So please I’m a business woman and take pride in what I say or do. Don’t listen to no BAD reviews everything was excellent even the restaurant OMG!!!! The drinks were sooooo delicious. The hotel smell soooo very good! The room and bed was unmatched. And very spacious. Marriot at LaGuardia Airport will forever be my GO TO!!! You ROCK!!!!😃🎉

I am deaf and I was treated with respect and consideration for my needs. I was suppose to have a private car service take me to the airport, but they had the wrong hotel (as I had changed hotels). The young lady at the reservation was so helpful to call them for me and arrange for the correct hotel pick-up. (I cannot use the phone except for texting). She was wonderful and I am sorry I didn't get her name (She was there at 4:00 a.m on 10/13/24.). So grateful to her.

A last minute booking after a flight cancelation. This hotel was fantastic. Free shuttle to the La Guardia airport, staff were beautiful and engaging, restaurant is open late and priced well. We had the breakfast which was good. After a saga of flight delays and cancelations this hotel was a pleasant end to the day. Staff across all areas of the hotel should be commended for their professionalism and application of basic human skills which we certainly found lacking in some other NY hotels.

Nil

Love the location it was five minutes from the airport, and the staff was very friendly and professional.

The room was great but I could tell that there was a pet in the room before. My allergies kicked in when I got there. I had to use my nasal spray and bought a Claritin pill from the kiosk in the lobby. After that, I was great.

Great Marriott hotel, this one it’s a truly one, with all their industry standards. I choose it over other options because I was traveling with my children and didn’t want to end up in an unsafe place. I was looking for a hotel near the airport, the shuttle service was a key factor. I arrived very early so they “ hold” the luggage for us until we came back in the afternoon. The front desk service, valet all very nice. The lobby has a great atmosphere, it was a Sunday, it has a restaurant, and you can sit an relax, it’s inviting. They game a room on the 7 floor with a beautiful view of the planes and the city. Room was clean and perfect. Next day we took the shuttle which runs every 15 minutos I think, no reservation required. I’ll definitely come back. No surprise, everything that you expect to go right on a vacation, specially in a big city like New York.😊

The location for an early morning flight was perfect and the staff were just so lovely and couldn’t have been more helpful for our overnight stay. Highly, highly recommended!

Nothing really. If I had to say something the shuttle driver was quite rude but it was 4.15am so maybe he hadn’t had his coffee to start his day (and neither had we!), it didn’t detract from our stay! The shuttle service itself was really efficient and regular.

I stayed at the hotel for just one night before flying out in the morning but was very pleased with my choice to stay there. The accommodations were excellent, the staff were exceptionally pleasant and welcoming, and I had a great breakfast that morning before I left. The location was perfect, it could not have been more convenient for my LaGuardia flight departure.

My room was directly across from the vending/ice machines which I found to be loud. If I was there longer, I would have asked to change my room. Otherwise, it was a great stay!

The breakfast was the only thing I didn't really like. Next time I'll grab something outside the hotel. The price was good but... What I really liked was the staff, the convenience to LaGuardia, and that dinner was served late. Since the pandemic a lot of hotels no longer have a lot of service for food.

Only the breakfast.