Great location, yersin street is not busy so it is not noisy. The staff is very helpful. The swimming pool is good and decorated. The gymnasium needs to have the same attention as the swimming pool (decoration)

Some chinese customers are very noisy during breakfast. There are 3 independent lifts, and some customers call all of them at the same time by pressing the 3 buttons. Maybe see if there is a mechanism to sync these lifts to have only 1 arriving at the floor to save energy.

Good staff, good facilities, good location

Breakfast menu could have more variety. It’s mainly Asian menu

The room is big and the views are nice. You get a lot for what you pay for.

It is a little outdated. Some information is not up to date anymore. For example in the elevator it is said that the gym is at a certain level and when you go there you will find offices. Not the biggest problem, but an update would improve it.

Big and fancy but just not my kinda place. But great location. Very comfortable bed. Very nice to be offered complimentary foot spa. Led to my getting a massage.

Big. I understand that it’s slow season so maybe they unplug things and put them away but I had a hard time finding and plugging in the fridge and locating kettle to boil water. Who likes warm drinks from the minibar?

Extensive breakfast buffet. Spa on-site. Courteous, knowledgeable staff. Room had a master control next to the bed for controlling all room lighting (pre-smart style), even for requesting maid/no maid service for that day. A block from the beach. Solid in-room safe with key. Our room had only one shared wall.

Room key-cards are well worn - our first one didn't work. Not sure if bathroom has ventilation fan.

Spacious room, good view, clean, efficient front desk, conveninient location. We werea ble to walk to from the train station and to the bus pickup for Dalat.

Breakfast is run poorly. It was not a buffet, which is not a problem, except service is slow. There was nothing vegetarian on the menu. Vegetarian noodles can be made, except one day it took 45 minutes, making us almost late for the bus.

Loved everything about the hotel. The rooms are huge, balconies have great views, the pool is so beautiful, the beds and linens top class, the bathroom huge, lots of towels, a kettle and drinks in the room, and a big buffet breakfast with fresh omelets. The FRONT RECEPTION STAFF incredibly nice, friendly and welcoming. They were so helpful with printing our train tickets and getting taxi. This is the only hotel I will return to in Nha Trang. I can not say enough. EXCELLENT HOTEL AND PEOPLE.

Seaview. Room size and comfort. Location near seafront and amenities. Hotel Massage Spa. Breakfast room.

Unsmiling reception staff. Breakfast waiting staff either over-efficient in removing unfinished items or eating food themselves while working.

Old you see many people stay there but ok is nice but the regular price I would not pay but how I get it woos ok many Chinese people don’t know how to eat at breakfast and noise but hotel is nice but need a fresh air

travelling alone so met all my need's great location

not the hotel's fault but they cater for a lot of Chinese tourists and i don't know the correct word for quiet in Chinese. but it's ok because they don't understand the concept either