I like the size of the room for handicapped… two queen size is excellent with lots of space to move around the wheelchair. It is a no non-sense room arrangement and placement of the furnitures. Thank you so much. I wish all the handicapped rooms in your hotels are all like this one in Yarmouth… Love the staff and the food is just right. Just right for the things people needs basically. No hypes, no frills. Thank you.

The pool area is a bit small …

New hotel. Colourfully decorated. Very clean and comfortable. Super friendly staff. Lots of breakfast options. The location is ok if you have a car. There is a good family type restaurant next door but no food aside from convenience store candy, cookies , chips, pop, energy drink type stuff at the hotel. There is free coffee and tea available which is a nice touch. With the convenience store model, it would be nice if they sold beer, coolers etc.

There was a line to check in because the girl was not there. She definitely needed some help. Was not offered water and frankly wasn't too friendly. This was probably due to her being overwhelmed because she was by herself. Never leave a young woman by herself at night. Shame on you.

Not Hilton's fault but Yarmouth is dead on a Sunday night. Nothing but mediocre fast food restaurants.

It was very close to where we needed to be. It offered an excellent free breakfast. The room was clean and comfortable. The bathroom products were very nice. There was a clean pool and gym(we wish we had more time to use). The best part of our stay was the incredible staff. Everyone was genuinely kind and welcoming. My kids felt and were treated like they were just as important as my mother and I.

It’s too far from my house to visit more often.

There is much to like about the hotel. The breakfast is incredible. Te rooms are very clean. The staff is awesome. The pool and water slide are very fun.

The cable TV service was bad. It was slow and awkward to use. No premium movie stations and the TV guide was wrong half the time. Also we like a firm mattress but it was too soft for us.

The hotel is very new, and there are design decisions that are very useful - a computer use area offering privacy, elevators with direct keyed access to parking, the room had auditory aids for the door, and the bathroom and room were set to accommodate people with wheelchairs or walkers without making it feel awkward. The staff were all friendly and very helpful, from front desk to breakfast people to housekeeping. They called me immediately about a forgotten item after checkout. The pool was big enough for laps, and the slide was set on its own to keep splashes and mishaps minimized. We did not use the fitness room, though there was one. The offer for "Breakfast Included" is always appreciated, though it is often just continental. The Tru Hilton, however, had an extensive hot and cold buffett offering, with GF bread as well - two types! and GF packaged brownies as well. Oatmeal, eggs, bacon and more. The GF was essential for one of our group, and two different staff on different days indicated that this is a goal of their breakfast plan. I booked early in the summer, and the rates were very reasonable. Five minutes from the centre of town. Great stop. All three of us said we would book there again.

Very useful hanging space with low hanging rod is good, and five pegs for coats or hangers at different heights is useful. One more set of open built in shelves floor to ceiling could incorporate the desk, and offer extra accessible storage right above the desk, and though the next shelf or shelves up would be reached only by standing, it would be very useful when three or four adults are booking the room for several days, This feature was the building designers choice, but might be possible to add, after the fact.

The look of the hotel and how staff made it an enjoyable stay. Loved the room it was very spacious. The beds were very comfortable.

Loved the hotel but the fact that we found a few toenail clippings on the floor in our room means it was not properly swept and washed. When checking out I had mentioned it, and the staff member took some money off, which is okay, but I hope this does not happen again...not very sanitary.

It was clean, had everything we needed and if we needed anything staff were so accommodating and friendly . We really enjoyed everything about our stay and will definitely be back

We had a little mishap with our son on the water slide . In the morning, the water slide water wasn’t turned on . One it got turned on, my son went down, maybe a bit too early ? He came out of the end of the water slide and actually couldn’t stop and hit into the end . It was no fault on anyone, just a learning experience, but it could have been a lot worse .

Nice, clean, extremely comfortable room. Beautiful bathroom. Huge 55 inch T.V. Laundry on site—$3.00 per load for each washer and dryer—very convenient! Trish, the front desk clerk was pleasant and very helpful. She was very informative and went the extra mile for us and everyone else. I appreciated her help with the washer and advice about Hilton points. We had a delicious breakfast—bagels, bacon, boiled eggs, fresh fruit and pancakes. The style of this hotel is user friendly for families—pool, foosball and bright colours. Very funky! I loved our stay here and would highly recommend it to other travellers.

The hotel is not close to the downtown core but it is close enough to shopping and neighbourhood restaurants.

Convenient location to take the ferry from Yarmouth. Nice breakfast with choices. Room was clean and well designed, lots of hooks, shelves and outlets, no more searching behind a table or unplugging a lamp to charge a phone. Plenty of room in the bathroom for towels, clothing and toiletries.

Didn't love the squeezable tubes of soap and shampoo, the soap at the sink was especially hard to dispense.