Location

Orange juice was hot. Had to wait for breakfast food one day. Why do they charge $25 for early check in. One very small bar of soap and one small shampoo in the room. No conditioner, no lotion. Not nearly enough for a 3 day stay. I was behind a young couple I heard them charge $166, I checked my app and could have got a room for $129. Makes me wonder how much I got ripped off.

The location

I had problems with my room key. It got me into the hotel but not my room. I had to go to the front desk 3 times. The staff did not apologize for my inconvenience.

I liked how close it was to Truist Park

I did not like that they put a $175 security deposit on your card. The person checking us in said it was mainly because they are a smoke free facility. I think that is a little outrageous especially when the hallways smelled like smoke of the illegal kind

I loved the room layout -- the foyer was spacious and had an uncommon shape, which was unexpected. The room was bright, and spacious and had a great color scheme. I loved the long wall-to-wall working surface and the large bench at the foot of the bed was nice. Additionally, the window shade was unexpected and beautiful as well as functional. The staff was professional, diligent, and helpful.

A pair of panties and a bra from a previous guest were left on the hook behind the bathroom door. Also, I did not like that there was no shower curtain in the shower and water spilled onto the floor. We had to use one of the two towels to get it up.

Tony was VERY helpful. The system was acting up at check in but once I was given an open room and working key card, everything was fine! The hotel is clean, and the King room is plenty big enough; the bed is firm but I thought it was comfortable. Breakfast is basic but there are plenty of options - eggs, meat, bread/muffins, cereal, & waffle and coffee stations. I read a number of reviews, many of which detailed an experience similar to mine. Those with negative comments shouldn't dissuade you from choosing to stay at this location - nothing always goes as planned but if you have realistic expectations and a good attitude about what might not, you should be just fine!

Very very nice hotel. Everything from the hotel lobby to the room itself was inviting. All employees we encountered were very friendly. The room was spacious and well laid out. The bed was very comfortable with lots of pillows. That's something that so many hotels neglect. The bathroom was large. Great water pressure in the shower. There appeared to be food options but we did not partake. We will absolutely stay at this hotel again in the future.

Not much to dislike. It would be nice to see some charging ports available for our phones, which is fairly commonplace. Also it looks like the shower curtain is ready to be replaced. Oh and why don't most hotels have fans in the bathrooms these days??? All these are very small complaints. This is a great hotel.

The breakfast was okay. I enjoyed everything else and it wasn’t far from where we were going. The beds were comfortable. They had a vending machine with warm food which I’ve never seen before which was pretty cool I had the chocolate lava cake thing it was delicious and wasn’t stale at all. All staff were friendly and would probably stay again if I were to go to Atlanta again.

Could have cleaned showers a little better just had a bit of bacteria build up aka pink mold not actual mold but could easily be cleaned

I’ve been staying there for years. Think when it first opened. The staff is wonderful. Mr Tony is a gem. He goes beyond the call of duty. He explains and gives excellent customer service is soooo helpful. Can juggle a lot even with tons of people checking in he has a smile. Also want to comment on the gentleman that was putting breakfast out on Saturday. Worked so hard and fast to clean a big mess left behind by large group of high school team The ladies were nice too Mr Tony should be manager!

The breakfast had more options In the past

Everything was great

We really enjoyed the property and the people except for one lady that work the front desk instead of her sticking to what she was supposed to been cooking she chose a easy way out I really had my mouth set on what was for that day and she decided she didn't want to fix anymore so she threw out some old cheap biscuits and watered down gravy she had an attitude the whole time it was very unacceptable but I would visit this property again

The room was very spacious and clean, the breakfast had good variety.

The room was outdated and furniture and carpet were worn out. Breakfast started at 6, but the waffle maker was only switched on around 8, so we thought it was not working. Coffee cups had no lids available. Room keys were not working properly.