Room Spacious, clean and comfortable for a basic king-size room, Easy to phone housekeeping for extra amenities arrives within 5 minutes All housekeeping staff are helpful and pleasant. Lobby area Huge! The lobby lounge is pleasant and spacious enough for private chats The reception staff is professional and friendly Breakfast This is the most significant and best-quality choice we have ever seen from a top hotel! Rooftop bar, ambience and atmosphere was great, including views across the city at sunset Catering we were involved in an event and the snacks and buffet catering was the best we have had in many years

The rooftop bar is a bit pricy for drinks and snacks, especially as numerous good quality low-priced bars are nearby.

The hotel is beautifully presented and every member of staff is courteous and helpful. We had a Club room which was very nice. It included access to the club lounge which offered breakfast alternative to the full buffet on the ground floor. I also had cocktails and finger food in the evenings and coffee and nibbles 24/7. The hotel is in a very good location, being central, and is also close to transport links.

We specifically chose this hotel as we had eaten at the Goji Kitchen in 2019 for Sunday brunch and dinner and it had been superb. Sadly, the pandemic seems to have forced them to reduce the offering and the staff. In 2019, there was lobster and pan-fried fois gras. This time there was large prawns and pan fried scallops. The Sunday lunch was still very good but it just wasn't as good as it had been before. The midweek dinner was a big disappointment. The food was good but not special. The staff were greatly reduced and the one waitress we had seemed to be permanently flustered and trying to wait on too many tables.

The hotel offered clean and well-maintained facilities, creating a comfortable environment for guests. The staff were exceptionally friendly and always ready to assist, making the overall experience pleasant and welcoming. While the location was slightly removed from the main tourist areas, it was conveniently close to public transportation and several shopping malls, ensuring ease of access to key attractions and amenities. Amazing rooftop bar!!

The entrance street had many "massage" parlours, which gave off a slightly dodgy vibe. However, you do not feel unsafe, but when traveling with kids, it may raise questions.

Breakfast selection, staffing and service was fantastic. Challenges were with the amount of people due to the high number of corporate groups also staying at the same time. Pool was great. Gym was fantastic. Concerierge was excellent. Rooms were good. Shower products were excellent. Vicinity and access to the adjoining park was great.

For 8 operational lifts the frequency was too slow - too many people cramming into one lift at busy times. Too many corporate groups staying in the hotel was a definite disadvantage and the likely reason I would not stay here again.

Everything

Magnificent. I have always loved the huge lobby, even many years ago when it was Imperial Queen’s Park. Your staff are wonderful, very well trained, friendly and fun. The entire service and facilities are outstanding. And your breakfast buffet is incredible. Never in my life of traveling around the world have I experienced such variety. Beautifully presented in luxurious surroundings. Thanks to all your staff, including Housekeepers and all services we don’t come in contact with.

Nothing. I enjoyed my stay so much. I will be back.

Location of the hotel which is close to BTS station and good eating places and two shopping malls. We also enjoyed a park walk to the station and shops. Friendly staff and wonderful breakfast with a wide varieties of Asian and Western Food. Room was clean and recently renovated.

Some of the services were not up to the 5 star hotel standards. We called a reception before checking out to collect our luggage but nobody picked up a call. Also I requested to clean our bathroom as the water was leaking from shower and flooded our floor but nobody came to clean it even the they promised to send some staff to our room. I ended up to call some staff from the floor to mop water at the bathroom.

My stay at the Marriott Bangkok sounds delightful, with an impressive lobby and an amazing breakfast to start the day. Enjoying the gym and sauna added to my relaxation, and the attentive staff made an experience even more pleasant. Overall, it is a perfect blend of comfort and excellent service.

While my stay at the Marriott Bangkok had many highlights, the swimming pool not being temperature controlled was a drawback. Additionally, the heavy traffic in the area may have been inconvenient. Despite these issues, it seems the overall experience was still enjoyable.

The rooms were beautiful, very luxe and super comfortable. The bathroom was also beautiful, loved the mini bath, great for bathing my 5 year old. The double beds in the twin room we had were so comfortable. The buffet breakfast was the best I’ve ever experienced - and certainly the largest. The selection was incredible! The pool was also beautiful. Everything about this hotel was luxe 5 star. The location was perfect. Walking distance to major shopping malls and also a lovely park with a kids playground. Lots of massage places on the street, and a fantastic shopping mall at the end of the street that has super cool designer shops and a fantastic food hall. I’ve been to Bangkok 8 times and stayed at many 5 star hotels, and this one was the best with the best location. Better than the Banyan Tree. I will definitely stay here when I return.

There was nothing I didn’t like.

The breakfast was very rich: there were multiple options available for people with different taste palette. The room was amazing; it exceed my expectations.

It would have been great to know if certain food at the buffet were vegan, lactose-intolerance so that people with allergies could avoid. Finding the meeting room were quite confusing when they could only be accessed from the North Tower. It would be great if you could provide that information beforehand instead of getting lost a couple of times and having to ask the front desk about it.