We stayed at Tsinandali while on a wine tour in Kakheti. The property is beautiful, from the park-like grounds to the roof-top infinity pool, and the breakfast (both food and courtyard) were second to none. And the hotel staff were very kind to the (very sweet) local dogs who seemed to live on the property -- we really appreciated that. Our room was very nice, but we booked a room with a balcony and didn't get one (though we were there so little that it didn't matter) and we struggled to get the A/C to work properly. But these were minor points in an otherwise lovely stay - I would very happily book again.

Relaxing, comfortable, and luxurious retreat in the heart of Georgia's wine valley! We loved our stay here and enjoyed dining at the restaurant, exploring the property's grounds and museum, and relaxing at the pool and sauna. The staff were very attentive and helpful whenever we had questions.

We wanted to participate in a wine tasting experience, but were told that it wasn't available for the day that we were staying because a large group had booked them all up. Would be great if we could book experiences in advance, especially since we were only there for one full day!

-Beautiful estate - lovely buildings, grounds, rooms and furnishings -Stunning pool options -Great breakfast spread, choice of restaurants -Amazing wine tasting experience - special shout to the sommelier Luca for spending extra time with us to show us the vineyards too -Enjoyed the hotel so much that we added an extra night to our initial stay

-Limited spa spots - suggest booking ahead if interested (was not able to get couples massage or individual one at a convenient time) -Limited pool side services - thought staff would have approached to offer cocktails/snacks/services while lounging a at the pool, but wasn't the case

This was our third visit to Radisson Tsinandali. As always, their property is phenomenal, along with the lovely Georgian and European food they have and the two pools, one in Radisson, one can be converted into an indoor pool. Our feedback would be to possibly convert the Radisson rooftop pool to an adults-only pool, as there are times the other pool (which already has a kids pool) gets busy and loud, and people that are looking for a relaxing time at the collection and have paid an ample amount of money can relax without the disturbances, caused by children. In addition, the rooftop pool had only five umbrellas to accommodate 28 loungers, which were available on a first-come, first serve basis. This seems a bit unrealistic with the heatwave in Europe. Secondly, we were surprised to see Luka, the sommelier moved to another bar, his presence at the Library bar as an expert was undoubtedly missed. There is a certain je ne sais quoi needed by a person, which we found the Library bar overlooking this time. In fairness, we thought Luka would be a Library bar manager by now with his expertise. But that’s up to the management to decide. Overall a lovely stay we will visit again; however, we will inquire first beforehand this time if some of the above suggestions have been taken into consideration.

Its one the most beautiful and interesting hotels I have ever been, amazing design, special ambience. Amazing views from a rooftop pool, nice food, nice spa.

When we arrived we was informed that rooftop pool and stem room will not work, and it was fixed only last day of our stay. I was disappointed because the hotel didn't informed me about it, and it was the main point to come to the hotel, because of the pool, but Liza from management at least made us more happy offering free bed in the room and local champagne. The cleaning is the only one disadvantage of the hotel, it is extremely dirty in the corridor area, as if no one vacuum it. But in overall all was perfect. If hotel will fix cleaning issue it will be unbelievable experience.

Breakfast was great! Nothing amazing or out of the ordinary but pretty decent. Swimming pools and spas were also amazing, my family were the only ones really using those facilities so it was great.

Restaurants and bars on the location were a bit disappointing. While the bar/lounge on the first floor and their staff were great, I couldn't say the same about the ones on a lower floor. Food is just overpriced and not even that delicious.

The property is esthetically really nice with a beautiful garden and great venues for dining services. The food was great, we had dinner at the Georgian restaurant and the waitress there was really professional.

Unfortunately, we had some communication problems. It was complicated to contact the property both by email and by booking messages regarding wine tours and tastings - which it was one of the main reasons for our staying in the wine region. The information was not provided on time and it was also really confusing. The staff wasn’t competent nor attentive as expected.

Staff is ready to assist, however not on par with proper 5* hotels across the world. Maybe Georgia is not ready to accommodate the most demanding guests. Communication is difficult due to the poor English language knowledge, therefore many requests can be lost in translation 😀. The estate is an amazing place, the buildings are full of character. The Library is one of the most beautiful places I’ve seen in a hotel.

The lack of hygiene on the Prince Alexandre terrace due to dogs moving freely between the tables, getting leftovers from guests dining in, while staff has nothing to say. Sorry, but this should not be a practice in a 5* property. While the Tsinandali wine can be really good (especially the Reserve one), it can be a bit frustrating that while in a country that invented the wine, you cannot have variety (only their own will be sold)

* The facilities are great * The beds and pillows are comfy * The garden is huge and beautiful * The swimming pool is nice to chill at with a nice view * The ambience and lighting (except the room) * The breakfast is great with a lot of variability

* The first floor rooms doesn't have any view, the terrace's view is blocked * The room AC was not cooling well (especially on the last day, it basically stopped working) * The lighting in my room was not the best, a bit more lit than I'd want for the night * Since we are in a wine region, they should allow us to bring our own wine, just introduce a corking fee. After negotiation they allowed us to do that with an introduced corking fee at the swimming pool (I just hope this gets introduced everywhere in the hotel)

The lady at reception gave us a warm welcome and kindly made an upgrade. She also managed to check us in 2 hours earlier. That was highly appreciated as we were with two kids. We enjoyed the room and the restaurant very much. Good room service.

It was too loud until 1 a.m. I guess it was a party and it really made me feel uncomfortable. At breakfast some personnel did not speak English well. I tried to explain how “sunny side up eggs” look like.