Located right in the middle of Akakura Onsen the Star hotel is easy to access and then close to a number of restaurants, shops and bars. The free shuttle bus cruises past so it’s easy to jump in and get to Kanko. Onsen ski field is a 5 min walk along the street. Bar across the road and ski rental. Convenience store next door - in evenings. The family that runs Star Hotel is super kind and friendly. They’ll go out of their way to help. Breakfast was great, enough food. The Hotel is a bit tired but I think that’s par for the course around the area. Yes it’s a bit pricy but it’s the middle of peak winter season and you’re in snow paradise so …! The bathroom communal onsen is small - but easy to get to yourself. The water is soooo hot - but great for a soak. Smells great - authentic onsen water. The big family room is basic, but a traditional Japanese type stay - sleeping on futons on tatami. Plenty of extra blankets provided. Gas heaters in room are effective but you wouldn’t leave them on at night so it does cool down. Kotatsu is amazing to slip under, keep warm and rehydrate !! Discount lift tickets from reception are good but cash only. You can pay by credit card at the ski field ticket offices.

Awesome location, close to the ski field and restaurants. Incredibly nice and accomodating staff. They went out of their way to make breakfast for us early, when we had to leave before the normal breakfast time. Onsen was very nice. Good ski storage options. Seemed like it was mostly Japanese people staying here, so was awesome to have a slightly more cultural experience with the room style and breakfast. Highly recommend this place.

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Fantastic location, excellent customer service

Excellent breakfast and they accommodated my children's tastes. Onsen was enjoyable

Corridors were cold

Pleasant stay within expectations. Very helpful and polite staff. Please note there’s an elevator from the car park. Convenient. There’s a restaurant opposite the hotel in case you are having late dinner before 9pm.

Cannot expect too much. Overall satisfactory stay

Breakfast was great value and very tasty. Room was very traditional and I enjoyed staying 2 nights. Air conditioner helped room stay warm.

I got lost trying to find where to check in as it was not on the floor you enter the building in. Some signage at the entrance would be good.

Close to town and ski entry

Cold in hallways, cleaning of rooms only early and we got sick and hard to clean room

Very close to Akakura Onsen ski field (5mins walk) and close to restaurants

Hotel is a little dated but had a pleasant stay

the breakfasts

not much

Comfortable rooms, good breakfast, good onsen

Cold corridors, no communal area