I stayed in this location two separate times on this trip, once alone and the second time with fellow travelers. It is ideally located in the Aldstadt near the Abbey. I chose the beautiful corner room in the Dependence building for my first stay (there are two corner rooms, the lower floor has more windows if that is a draw for you as it was for me). It was exquisite and worth the extra francs. I especially enjoyed being able to see the city Christmas lights from a 180 degree angle. The room was spacious with comfortable extra seating. There was a nice mini fridge and coffee maker in the room as well. The bed was very relaxing and the bathroom roomy and well equipped. Check in was limited in time from 4-6 but the staff was prompt & courteous. They have two sets of luggage lockers in the check-in building for 2chf (refundable) for early arrivals. Lockers are large enough to accommodate a 23" suitcase with a bit of room to spare. My second stay was also in the Dependence building but I wanted my friends to enjoy the two corner rooms so I chose a smaller one which was still extremely comfortable. (Property photos are very accurate.) We did not partake of the breakfast at the hotel, choosing instead to eat in a Conditerei just around the corner. We were in Switzerland for the Christmas markets; chose St. Gallen as an overnight stop on our journey. I would not go to St. Gallen for its Christmas market, though the Aldstadt had beautifully decorated streets and store windows that were magical and convenient to explore.

We had a perfect stay!

Excellently appointed bathroom & linens, charmingly renovated room in an old house, amenities provided were thoughtful (tea, coffee, etc.)

Although warned that the hotel offered rooms away from its main building, they (the rooms), while close, were not so easy to identify and thus find. At first, I was shown a map, not given one, so had to return to Rezeption to clarify and, this time, to take a (laminated) copy of the map with me to assure success. House number turns out NOT to be directly adjacent to the door, part of the difficulty in recognizing the connection.

Apartment Dependence location was excellent, right in the heart of the old town around the corner from the Abbey. Very spacious apartment: 3 bedrooms plus an extra bed in a small sleeping area meant we all had our own space. Big modern bathroom, great water pressure, kitchen well equipped. Secure and safe with direct lift access using a key. Beds were very comfortable.

Lounge was uncomfortable and only big enough for 4 people when the apartment sleeps up to 6 people. Pls buy a new lounge!

I was pleasantly surprised from this property as I travelled for a conference. The property is ideally located between the Abbey and the Einstein conference centre , both just a minute walking. The hotel is in typical traditional style, with wooden roofs and well equipped kitchens at every level. Breakfast was good and staff was very helpful.

Nothing

Location in the heart of St Gall. Very comfortable and very clean room with everything one needs. The tea and coffee facilities were also welcome since we did not take the breakfast .

A list of TV channels and their language, just to be able to watch the news perhaps. Not important really for a short stay.... all the ones I found were in German only.

The room was very clean and in a great position in the old town. Everything was totally renovated even though the building was from the 16th century. One of my favourite hotel rooms ever!

No lift up to the reception desk or good signage telling you where reception actually was , in the main building.

Really clean, beds extremely comfortable, very quiet (despite annual festival outside-didn’t hear a sound), high quality modern fittings, helpful staff. Good wi-fi

Limited opening hours of check-in desk, limited locker space (with correct coin) for advance check-in of luggage, small room, shower floor slippery,

Very centrally located hotel with comfortable rooms and air conditioning. Easy to reach fro the train station and right in the middle of the old city next to the cloister and cathedral - perfect! You can check in whenever you like with a special app and it is possible to store luggage.

Everything was great.

It is located in the center of the Abbey district, within the pedestrian zone. The room was a nice size, with comfortable appointments.

There are 2 buildings so we checked into one and our rooms are in the other. Also, we were there during a 3-day street festival and Saturday night there were performances until midnight outside our window.

Lovely small hotel in perfect location. We had two of the larger rooms and they were particularly nice. Very friendly staff as well.

The only things that could have been better were the breakfast buffet and a lot of street noise at night for the room that faced the street. The breakfast buffet was pricey which would have been ok if it had better options. It was a true dissappointment.