The Staff were welcoming and friendly, willing to give advice when asked, it does help if you can speak Spanish. The bedroom was large, it was clean, and the bed, I wanted to bring home! Three Restaurants (including the Pizzeria) excellent choice of menu, well presented and well cooked. Great facilities, the swimming pool is kept clean, good quality poolside furniture, just beware if you have small children, the pool goes deep fast from halfway. My wife tells me that the gymnasium has good Basic equipment, but all that you need. I would have no hesitation in recommending this hotel to anyone, and look forward to our next visit.

I think we arrived before the painting season had started, but as it was clean, I'm not classing that as a criticism in any way.

We were unprepared for the great experience provided here. Staff, be it reception, valet, pool bartender, shuttle driver, or wait staff in their restaurants, were professional and pleasant. The room was lovely, bathroom fully stocked with amenities, and the bed and pillows were very comfortable. The facilities included a clean, nicely landscape pool; a breakfast area with classical music playing (and no TV), and beautiful and interesting artwork on display throughout the lobby. Also, a bottlecap mural on the outside wall demonstrated ownership's efforts to improve the environment. It was a walkable distance from the main bus station and provided a complimentary shuttle to the airport. A perfect end to our two week stay in Panama.

The hair dryer and personal safe did not work (or at least we could not figure out how to make them work). I suspect if we had asked they would both have been either explained to us or immediately repaired/replaced. However, we did not need them for a one night stay so did not seek assistance.

What a grand place to stay! From the pool, gym, outside garden bar to the beautiful buffet breakfast and lunch, this is a great place to stay. Throughout the hotel there are fabulous photos of famous people I loved it! Eg Marilyn Monroe. The staff are all very friendly and just waiting to help. The hotel’s biggest asset is a young man, Jose who speaks perfect English. Within walking distance of the Central Park, shopping centres and churches. I highly recommend the Gran Hotel Nacional.

The hotel itself is rather old (at least the part we were staying in) but well-kept. Our room was large, with two beds. We didn't miss anything. The staff was friendly and ready to help. It was great you can get towles for the pool - whitch by the way is pretty large.

The breakfast wasn't really breathtaking, but basic and ok. There was a lot of noise by other guest, from the pool and the corridor, but also the walls do not seem to be very sound-insulated.

Ample breakfast, with variety of offerings. We had to change room due to noise from nearby club, with no problem. The next stay (a few days later) the hotel made sure we were away from such problems, with a room overlooking the courtyard and pool

Apart from the noise from a nearby club (which wasn't loud, just irritating), I did not find anything I really didn't like. It helps the hotel, opened in 1945, has style and character you only find in older hotels

We have stayed many times!! Staff is very friendly & helpful, especially the front desk!! Very large pool which is well maintained. Nice garden area around pool. Restaurants have great food at reasonable prices, and staff is professional and accommodating!! Great breakfast buffet. As it turned out, we happened to stay for Panama "Mother's Day". Dec 8th is a national holiday; most businesses are closed. They had a special lunch buffet which was excellent!! It even included a glass of sparkling wine and red rose for the Mothers!! Good location & free shuttle to/from airport.

All good!!!

A little oasis in the middle of town with a large pool area, good bar and restaurant and excellent staff. The front desk staff spoke perfect English and were so helpful and nice. All staff were terrific (cleaners, bar etc) Breakfast was probably not what we are used to but adequate. rooms were large and clean, beds comfy.

The building was beautiful and the rooms were a very good size. We had a mini refrigerator with a freezer that actually worked to keep ice frozen.

We could easily hear the person next to us who for some reason was talking or had his television on all night long. The doorman/bellhop/Security were incredibly unfriendly.

The staff are amazing, handling some exceptional circumstances that I had. The hotel is lovely, the room was superb. The restaurant outside was everything you could ask for. I especially loved that it is essentially an open air hotel.

No elevators, but the bus boys will carry luggage up and down.

Very clean, friendly staff, good food, and extremely convenient . Great shuttle service to and from the airport. Very comfortable mattress and linens.

Would have given 10 stars, but a/c was off in the room. Understand the cost of electricity, but they should have someone turn it on once they know the room assignment. It was very hot for about an hour 1/2. I would have also preferred a handheld shower head option.