The hotel was an excellent value. The size of the room was great, it was clean and well kept. The small kitchenette and utensils were extremely useful. The Staff was EXCEPTIONAL. Every single employee was great. The location was very good. I found the overall experience to be a great value.

The entrance through the mall was a bit dated and could use a facelift. The hotel building is a bit dated as well, but it is well kept and very clean.

the location is excellent. Super close to restaurants, the beach and the pharmacy which is open 24 hours (There you can find everything! My family and I stayed in the room that had a small kitchen, so we had breakfast in the room with items purchased from the pharmacy). The hotel pool is very good. The hotel bar doesn't have many varieties, but what it does have is tasty.

The hotel offers free chairs on the beach, but does not offer umbrellas. I found the rental price a little high. They could sell a benefits package, or something like that, for those who are going to stay at the hotel for several days. They could improve the signage where we enter the hotel. we got lost walking through the aisles of the shopping complex.

I absolutely LOVE the location! It is located RIGHT on the beach! You actually don't need to drive anywhere for dining and or entertainment. I had a view of the ocean from my balcony that was simply breath taking! The beach is across the street literally about 200 ft! Plenty of restaurants can be accessed from the garage of the property. Just take the elevator to the F3 level and walk into the mall. Incredible. The only place I will stay for now on when I go to South Florida!

The ONLY thing I didn't like, and this is NOT the hotel's fault, is their parking lot. It's not very well lit and can be a bit treacherous with cars coming down as you go up. One staff member apologized and admitted the garage is from the 1930s. But the hotel is TOP NOTCH!

The Location was amazing. could see the ocean sunrise / sunset from our balcony.

If check in is at 4pm. Check out shouldn’t be at 10am. The housekeeper was VERY impatient and somewhat rude. She attempted to come in the room at 10am exactly. I asked her for 10 more minutes due to my husband went to get the car. She sucked her teeth and mumbles and WAITED outside my door! She then knocked and tried to come in again at 10:10am. she KNEW I was still in there. She was very impatient.

Loved all the hotel has to offer. A resort, family friendly feel. Staff was amazing and efficient. Clean! It was our first time traveling with our 14 month old

Confusing to navigate the premises the first day and a half. Also, we didn’t realized we had utensils, plates and drinkware until close to leaving. No free coffee either, parents need coffee!!

We like this place, and stay here whenever we are in the area. Great location, very close walking distance to many good restaurants, and is just across the street from the beach. This property is more like an apartment, but has 24 hour reception like a hotel.

A few small maintenance items, but if guests would alert staff to the problem, I'm sure they would be fixed.

Location, size of unit is awesome, pool and hot tub, clean. Love the views. This facility is one of my favorites!

Sofa bed was broken and family had to sleep at a 45 degree angle, the only correction was to move allllll of our stuff to a new unit or take a $50 credit which I didn't even use.

Great location and very helpful staff. Enjoyed the pool and hot tub too! Very clean as well which is always very important.

Elevators were all not working so VERY long waits and very crowded. Noise level in evening in our room from neighboring rooms was disrupting. Things quieted down around 10:30 but yelling and partying before that from next door for two nights.

the property was wonderful. staff great. comfortable and we would definitely love to stay again!!

They closed the pool bar due to lack of activity but if you advertise it being there then it needs to be open to guest!! all I wanted was a fruity drink but nope “spoiled it” ;)

Extra large rooms with great view. Good noise barriers between units. Close to many restaurants and stores. Perfect walking distance to Tortuga festival.

Cost was very high. Over 3K for 3 nights is extremely expensive. It's not the Waldorf Astoria nor does it include any meals or parking. Parking at $14.95 per day and they don't even have valet.