Cleanliness, comfort, easy check in and breakfadt

Housekeeping (Hispanic lady) kept knocking on my door prior till 11am (approx 9:15)…she even opened the door and was entering my room as she knocked….luckily my wife and I were fully clothed…..less than 10 minutes later she knocked again. So we left as we felt rushed, disrespected, and felt our privacy was violated…. (Standing by the elevator we witnessed the housekeeper opening another guest door, but they had the deadbolt secured, and she just said sorry and walked off (she had a notepad and pencil in her hand). We were considering making this hotel our choice going forward but this is just unacceptable …….

All very good and as expected from this brand chain. Extremely comfy mattress made me want to stay in bed all day. LOVED the bathroom plug with built-in night light - SOMETHING I wish EVERY hotel would provide!

The rolling chair provided for the desk was broken and could not use it at the desk. Really needed that feature for quiet work to prep for a meeting. I called front desk but they were not able to replace it quickly enough. Had to check out early to go to library to complete meeting prep. NOT a deal-breaker, but just inconvenient. I did report it at end of my stay, in hopes they will replace it before another customer has same issue. Maybe no one had ever reported the issue; that's my hunch, anyways.

We absolutely enjoyed our stay. We traveled down from the mountains to see my mother in law. Staff was amazing! We met a young man by the name of Patrick at the front desk. He was so polite always had a smile on his face and answered all questions he definitely needs a raise. Breakfast was amazing too I would highly recommend this hotel.

The only thing that disappointed me was there was a leak in the pool so we couldn't swim the 1st night but that wasn't the hotel fault accidents happen had the pool up and running in 24 hours

Location was great & very clean..Shower large & good water pressure..

Asked for a few ice cubes to put in hot coffee at breakfast from breakfast attendant, I was told to get my own ice from 2nd floor. Another quest wanted few cubes for her juice. Manager at front desk told her same thing. REALLY? Other hotels offer ice bucket & scoop with access to few ice cubes but apparently too large a request for Radisson!!!

The location was perfect, minutes away from the outlets and restaurants.

The sheets and comforter were dirty, with make up stains from the previous persons stay. Requested new sheets and a comforter. But only the sheets were changed and not the comforter. Spider Webbs in the top right corner of the room and the floor had walls had stains on them.

Everything went well. The cleanliness of the room, breakfast area, the entire property is exxceptional. The staff are the best. They are caring people that made us feel like our comfort was as important to them as having a successful business.

The only thing that would have made our stay better was if we could have stayed longer!!

Great front desk staff

Bait-and-switch pricing. When I booked, I was quoted a rate of $119.00, and also when I checked in, yet my credit card was charged $183.42, even though I didn't purchase anything additional. As a travel advisor, I will never recommend this location to my clients for fear they will be cheated, as I have been. This needs to be corrected.

The staff was beyond friendly and helpful. With me being new to the area they gave me a lot of suggestions and went beyond. The room was one of the most quietest rooms I have ever slept in. It was amazing. The breakfast was very nice. My room was one of the best rooms I have ever stayed in.

I didn't like not getting clean towels every day. But you could go down to the front desk and they were very accommodating. I miss coming back to the room and the bed not being made. But this seems to be the norm since covid

Room was awesome. Bed was comfortable. Breakfast was amazing, didn't just have muffins. Loved the way they wrapped the fruit. Sitting areas for breakfast is set up for couples and for a large family.

The noise of the elevators. The smell of the lobby, could be from the fresh paint.

The room was clean and spacious. The bathroom was larger than expected. I liked having both a microwave and refrigerator nicely hidden in the room.

The bathtub/shower has the potential of a fall due to the absence of traction inside the tub. I slipped and nearly fell while taking a shower. There wasn't a bar to grab hold of so I probably would have reached for the shower curtain to try and break my fall. The pool was not operational ("closed for cleaning"). This wasn't posted when I booked. Honestly, I would have looked at a different location had I known.