I really liked the staff. Everyone was open-minded, friendly, and ready to help. I was at ease and my say was considered. The staff was diverse in culture, which gave me a sense of fitting in. They were very considerate, and helpful and made me feel at home. I also really loved the breakfast!

I didn't like the bad smell, at the beginning when I first moved into the hotel. The smell was of cement and I believe was due to the renovation process taking place. I also didn't like how dark it was in my room. There was not much sun shining into the room. Also, the fact that I kept getting promised that my room would be cleaned, yet never was, was a bit disappointing.

The room was comfortable and the staff very friendly .

I had no complaints about the hotel but could not understand why the town had the mediums in the highway the way it was. You had to drive way out of you way to turn around and go back where you needed to be .

The room was nice and clean the bathtub was slippery but I put a towel in the tub to keep from having a accident and it worked fine other than that it was nice

The bathtub was slippery when stepping in it but I laid a towel in it and it worked out fine

The price was very good for what I got.

I had to give $50 deposit at time of check in don't know what it was for but they should let customers know when the reservation is made. Even though I did get it back at check out, but I was on a budget for that trip and it almost put me in a bind.

Customer service was great.

The check out time was a little horrible, because the management was pushy and it was before check out time. And she was a bit rude when it came to me getting out of the room. Other than that, all the other staff members were great and it was a great stay. It is usually moderately priced and has wonderful accommodations. I would recommend it to others as well. Other than the management or staff memember who was rude to me when it was check out time, everything else was great.

The staff was very accommodating when I requested a downstairs room last minute because my son has a broken leg. The breakfast area was very clean and well stocked! Highly recommend

Location

Couldn't access the wifi I was looking for sure stay it was under another name and not on the key card envelope. Other than that stay was amazing.

Room was clean,just the right size, quiet, peaceful. Staff was great . I definitely will be making this my motel on my visits to Victoria.

I like it’s closeness to UHV and it’s has a large parking lot.

The fixtures in the bathroom needs improvements. And crickets were in the room, like more then 10 cricket.

It very close to UHV and places I needed to go to.

There was a damaged vehicle in a parking slot that made it seem like it was not safe, but it was well lighted.