It’s a nice spot to stay at . Lots off good food, coffee, venders, bars all within 10 minutes walking in any direction . The room I got was pretty basic. No nice views of the church but it was clean and had an iron that my spouse was very grateful for. Parking is literally right across the street. We didn’t get to try drinks at the bar downstairs but it looks nice .

We didn’t know we had to insert the key card into an electronic thing on the wall in order to have power in the rooms so that was interesting for a bit. Also it looks fancy in the lobby but don’t expect them to take your luggage upstairs 😆

The beds were very comfortable, the room was big with air-con. The staff were very helpful and friendly and were happy to check us in really late! The location was amazing! It is slap bang in the centre of the city:) Great choice of fruit and dishes for breakfast!

The air-con unit was very loud. The buffet breakfast wasn't really suitable to be left heating for so long as the chiliquiles had gone soggy.

Very clean, the hotel looked newer, nice restaurant facilities

My room door latch did not function. The latch had been installed incorrectly and it did not work. There is no elevator and that was annoying. Staff made me wait to check in right at the check-in hour about 40 mins. When given a room found it wasn't clean. Had to go back to the front desk and inform them the room was still dirty. The front desk staff started a discussion with cleaning staff delaying me further from getting into my room. I thought it was over-priced for the area. Coffee cups in restaurant too small

It's nice they have a restaurant breakfast buffet unfortunately it's not free for the people staying at hotel. The food is ok. You can find better food outside hotel and is cheaper especially the drink prices at the bar are too high.

The continental breakfast the hotel offers it's depressing. Fruit cut in a bowel, cereal, sweet hard bread and coffee and you get to eat at the bar area. Anything that doesn't get eaten they just save it for the next day. If you happen to do early checking before 10am you do not qualify for continental breakfast until the next day and you still have to pay extra for early checking. Hotel only provides the same liquid soap u use to wash your hands that's attached to the wall its the same soap that is attached to the shower wall so no bar soap or hand lotion. Hotel does not provide shuttle service to airport ever since COVID according to the girl in reception but in the reservation it clearly says they do. So be prepared to pay for a taxi to airport.

I so much appreciated the communication with the airport shuttle service/taxi ahead of time. It was so nice to have the ride scheduled. The taxi driver was awesome. I had a little problem with the door lock on the room, but maintenance took care of it immediately. My wife wasn't feeling well the next morning and they gave us plenty of extra time to check out. I'd definitely stay here again.

Nothing...perfect..

Well located and comfortable.

The breakfast included with the room is too bad, nothing like the breakfast offered at Dega restaurant. It is served in a very tiny place (the bar) the personnel is very kind and helpful but the food is just terrible, the only tasty thing was a muffin with chocolate chips at the top.

The location is the best part. Right in the center of town.

Had to go to the front desk everyday to have the key card fixed to open the door to the room and get breakfast tickets

I was expecting more. I went to the restaurant for breakfast one morning and had a terrible experience with the wait staff. I did not want the buffet and placed an order which never came until I finally flagged down a waiter who brought me cold and unappetizing food. I asked for a check for my coffee and got a full bill. I went to the cashier who apologized -- everyone in the restaurant knew what had happened. I paid for the coffee. I would have liked to have eaten there some evenings but of course did not. I luckily found a wonderful restaurant with great food and sterling service at Boutique Hotel. Truly terrible service my one foray into the hotel's.

see above. I did like the desk help and the bedding was good.

They are very welcoming and I really appreciate them storing my huge suitcase while I travel to another city in Chihuahua! The hotel is clean and comfortable! And the location is perfect!! I will stay here again:)

I love the location of this hotel. It is at El Centro, walking distance to many restaurants and stores. Our room was cleaned daily and the housekeeper did an excellent job cleaning our room.

I like the Deja restaurant, but during this stay, breakfast was not great. Some items lacked flavor others were too salty. We also had to double check our receipt everytime we had breakfast to make sure we got the hotel guest discount.