I'm really glad to have found this place. I need to travel to Munich quite frequently, and this place feels like a home away from home. The glory is in the details. From the instant hot water in the shower to the silent air conditioning and heating, it's the things you don't notice that really make the difference here. The staff is amazing, and the location could not be any better. On top of all of that, the bar is a real gem. Wolfgang, the Barkeeper, is a legend. I'll be a regular guest from now on, for sure. My search is over.

The restaurant is unfortunately overpriced, and doesn't always deliver quality wise. Wine and drinks choices are superb, but the food leaves a lot of room for improvement. From what I've heard, though, this is all subject to change, they are currently renovating and a new chef will take over.

We stayed in superior double room. It was nice size overlooking the courtyard. The bed was big and comfortable. There's also a nice bar offering tasty cocktails with courtyard access at the hotel. The hotel has very good location near public transport spots to get to the subway, trams and buses. We used the complimentary bicycles to tour the English garden. There were welcome fruits and sweets in the room and mini bar with water, soft drinks and beer was restocked daily. We didn't try the hotel breakfast, but nearby there are several cafés where you can get a good breakfast.

Our room didn't have a balcony, but the room below had one and the guests who stayed there used the balcony as home office taking customer calls all day long on two days in a row, which was quite annoying when trying to relax with open windows. The fitness room and sauna were nice extras. It would be great to have access to water dispenser or at least some cups as both activities make people quite thirsty. The housekeeping was very eager. On the day of the check out when we also had requested late check out until 12.30pm. We didn't think to put the privacy sign on the door as usually there is no room service prior to check out. We were woken up at 8.30am on a Saturday by housekeeping coming in to do room service.

We enjoyed the 5-star services from the hotel. The staff are extremely helpful and understanding. My wife and I had booked a second room for our daughter to joind from Berlin, and our booking was non-refundable. However, our daugheter could not travel the day before because she caught a flu and was really ill. We wrote a long note to the hotel manager and explained the situation, and they were very understanding and allowed us to cancel her room without any penalty. We were very grateful. Nevertheless, we stayed for three nights and really enjoyed the place. The hotel is located in a quiet street, but there is a premier supermarket across the street where you can buy food and have breakfast. The hotel staff was so helpful, and they even helped us to ship a package to our daughter in Berlin. We will definitely stay at this place the next time we come to Munich.

None

While staying at the hotel, I observed that it had a ski resort-like appearance, a unique feature of a city-center hotel. I found the Diana Conference room to be ideal for the meetings that I had to conduct due to its spaciousness com, comfortable seating arrangements, and projection equipment. The reception desk, events team, breakfast service team, and dinner servers were accommodating and made my stay enjoyable.

During my stay at the Munchen Palace, there was one thing that bothered me the most - the TV set was too small and outdated. Moreover, the TV services provided by the hotel did not allow me to choose to pay per view of the Champions League games. As a fan of the Bayer Munchen team, I was disappointed to find out that the only thing available was a radio station broadcasted by the TV. For an upscale hotel like Munchen Palace, I expected a better and richer TV channel selection. Additionally, I found the cost of the daily breakfast and the extra food I requested for my guests in the conference room quite uncomfortable. I will be returning in November to hold meetings with my German partners, and I hope that the hotel management will address these concerns.

Room was very comfortable, and the train station was within 10 minutes walking.

We never got shown to our rooms when our room was ready. Just how to get to our room… didn’t show us the bar area or anything. I’ve never been to a 5 star hotel that didn’t offer late night food. Beyond surprised it has this kind of rating without the concierge and restaurant with minimal hours. We most likely will not be back. We travel every 30 days to luxury hotels around the world… and I was a bit confused by this one.

Beautiful Garden, beautiful room which was clean and spacious with very nice amenities. Great welcome staffs (I think he was concierge team) greeting you upon arrival, very helpful gentleman. The whole team was very helpful and attentive. Very nice breakfast selection in tasteful room next to garden, very good service. Overall it was a very pleasant stay!

location is quite good but not great as you have to go by taxi to old town and everywhere yet in safe and quiet area.

The staff was so nice, the courtyard views were fantastic, the A/C functioned well, and the courtesy touches in the mini bar and fruit platter were phenomenal. The bar and restaurant were also incredibly nice and convenient. We walked everywhere and had great access to the riverfront and Käfer market (very nice). Thank you for a great experience!

Just an iron in the room and the ability for a to go coffee!

The breakfast was top class. Nothing important was missing, including the natural products (yoghurt, integral bread etc.) you would expect in such a hotel. Taking the breakfast in their wonderful green garden is an indulge of senses. The location is nice, within an elegant neighbourhood, from what we have seen.

No points here ! The whole stay was great.

Are out across the road at Kazer market, which is an exceptional delicatessen, albeit an expensive one. Having said that Munich isn’t cheap. Expect to pay through the nose for most things.

The shower head in the room was dreadful. I mentioned it to the reception staff on the way out & it was replaced by the time we returned. My sleep was poor, but not sure if this was down to the bed/pillow.

Location and staff, both are amazing. Breakfast was wonderful, lots of options and a very good quality. I'd like to stress on exception service from everyone on staff. We arrived without our luggage, it was delayed by almost two days. Not only the staff wend above and beyond to make sure we had everything we needed right away, but they spent countless hours on our behalf following up with the company responsible for our luggage delivery. Thank you all for making our stay so confortable.