It was family friendly and staff were supoer friendly and courteous. I really enjoyed dinning there and having a couple beers in the bar by the second floor. Super close to the airport which was what I needed. Standards were high enough, I refused going to cheaper places because I needed somewhere safe and clean for my family, and they met my expectations for having spent that extra buck.

Not much to do around, it didnt bother me because all I wanted was a clean and comfortable bed to change flights between days. I had a stroll around, I was back in reception in less than 10 minutes. No biggie.

Check-in was easy. Staff were very welcoming and polite. I requested a room away from the front so that it was a bit quiet. They also arranged a ride back to the airport at a reasonable cost. I recommend this hotel if you need to stay close to the airport.

As it is located near the airport, there isn't much places to shop or go out for a meal. But this didn't bother me as the hotel has a restaurant with a wide variety of meal options.

The hotel is very well situated, only 20min walk to the airport/5min by taxi. Its likely the best hotel close to the airport, good price for value for foreigners especially. The room/bathroom were very clean. Not much to do around but its perfect for overnight stay between flights. The restaurant had also a large menu and we could find vegan options (in menu and on request) for dinner and breakfast. We also had a special menu and a beautiful free cake for Valentine's Day. Thank you!

I stayed at the Ethnotel four different times during my most recent trip to this area of Asia. Because its location is so convenient to the Kolkata Airport, it worked brilliantly as a hub to come back and forth to. The great hotel staff were easy to communicate with, always helpful, and exceptionally kind. A special shoutout to Mr Joy, the hotel driver, who was always able to spot me at the curb for the airport to hotel transfers. Although technically across the street from airport, this isn't anything you'd want to walk since the road is pretty circuitous. You need to arrange a transfer. My rooms were always immaculately clean with strong a/c and good plumbing. Decor wise, yes, the rooms perhaps need to be updated, but the price is right and everything worked. No complaints whatsoever. Room service was good as well as the buffet breakfast in the dining room. I was pleased with everything and everyone here!

Comfy beds, ample pillows of the right firmness. The front office manager & reception were excellent - attentive, helpful and quick. Well done! Breakfast was tasty and the restaurant/floor manager was efficient too. Newspapers provided at the door in the morning.

There were not many people (7 including us) yet the restaurant staff were not attentive. We had to ask for coffee thrice. Food was not replenished. It took the poor floor manager to nudge them repeatedly.

The staff were unbelieveably friendly. My luggage was carried in from the taxi, I was given a glass of lemonade whilst checking in and everyone was so friendly. It's a couple of minutes taxi drive to the airport terminal and the hotel arranges the taxi.

I can't fault this hotel. Hotels in India are different from european hotels and whilst they may not have as many facilities, the welcome and friendliness is amongst the best I have ever experienced

The room was cosy and the bathroom was good. The behaviour of the staff was excellent. The best part was the food. Every item was awesome. I do not know why the so-called food vloggers do not cover this diner, they are so delicious and all were in reasonable price.

The lift is a little too small, but that is okay I think considering the space constraints.

Great location if you are transiting through the airport. Efficient, courteous staff. Comfy rooms. Clean linen. Good quality 24 hour restaurant within the hotel.

Could be priced a bit less.

After having an issue with Indian customs with our baggage (they took our bags) we needed to stay close by to the airport to be able to retrieve them before traveling to our destination. We stayed here for two days while waiting. Grateful for a 24/7 restaurant that provided food. Nothing overly flashy but it provided exactly what we needed for a couple days before we got our bags back.

Not a fault of their own, but my first time in India... hotel is on major road and given Indian driving styles, you'll hear car horns honking all night long. Good luck sleeping.

amazingly friendly staff.. Their little bar and the bartender was awesome..

beds were too small.. they need to work hard on their food though..