I loved absolutely everything about my stay at Riad Elarsat. The staff were absolutely fantastic, Charles is always keen to help with taxxi bookings, guides on where to eat and drink in the medina, Mustafa always checking to see if I needed a drink when I got back or was at the pool, and the staff always quick with food or to assist with anything, and always smiling and welcoming. The place itself is absolutely wonderful - hidden down a small street as many Riads are, but then you get a wonderful building with a fantastic beautiful courtyard area, places to sit in the sun or shade, including the rooftop terraces, and of course a lovely pool area (right outside the Piscine room which I picked to stay in). I also had a hammam and massage at the spa, fantastic to have that available on site as an added extra!

I loved everything, just wish I was still there!

This is an exceptionally historical and beautiful riad. One of few spectacular gardens in the medina along with comfortable outside pool with loungers. All staff were warmly welcoming and front desk could arrange airport shuttles, day trips and general info and help. The location is central to the palaces in the south of the medina and the famous gardens to the north.

We stayed in the titouan lamazou room as a twin. The bed is in an alcove so whether split or together as a double, standing space around it is tight. The bathroom was delivered as 2 units, 1 as a shower cubicle which was adequate, the other as toilet and basin which was difficult. Little space to layout toiletries or wash comfortably. The main room itself is beautiful with a spacious feel and the modifications have obviously been dictated by the historical foot print of the riad. Other rooms at the Riad seemed to have larger bathrooms, but all, including ours, are sumptuous with a high level of detail.

The most beautiful riad with gardens as nice as those you would pay to visit! Birds and turtles it feels like walking into paradise off the medina. The staff and owners were all exceptionally attentive and it was a pleasure to stay at such a beautiful home, even coming home to a lit fire in the room and tea on the balcony all made the stay so perfect! I would highly recommend staying it this authentic majestic riad!

Could have a little more light in the room and the WiFi could be better but otherwise perfection thank you!

Fabulous Riad in the beating heart of the old town. Within easy walking distance of the bustling souks and the main square,but amazingly quiet and peaceful inside - with trees, birds, and even a few tortoises! Breakfast was lovely, the staff were incredibly helpful (especially Ghali, who was always on hand with water, lovely local wines and tasty little snacks). Many thanks to Agnès and Charles, the owners, who made our stay (and my birthday) so enjoyable.

I honestly can't think of anything that we didn't like!

Beautiful courtyard gardens with tastefully and authentically decorated rooms. Fantastic welcome from owner Charles and great service from all the staff at the Riad. It really felt like we were at home & part of a family whilst we were there.

Liked everything and although apprehensive about the long narrow alleyway to reach the main door especially on arrival late at night we soon realised it was perfectly safe and was all part of the experience of staying in the old town. Would definitely recommend the private transfer arranged by Riad as would have been difficult to find otherwise.

We had a remarkable stay at the Riad El Arsat. The grounds and pool are even more beautiful than the pictures, and the staff were incredibly welcoming. It is a peaceful paradise right at the center of the Medina. Nicole and Charles were wonderful hosts and we enjoyed learning about the history of their Riad and their lives in Morocco. The service of the team of staff Rajaa, Mustafa and Hassan were also incredibly warm and generous. The rooms are tastefully beautifully decorated and the breakfast was delicious. I could not imagine a better place to stay. 10/10 we will be back.

Nothing.

Breakfast was excellent and set us up for the day. Flexible on times. The Hotel was in the old town/ Medina area and set amongst palm trees in a wonderfully green garden - a haven from the hustle and bustle outside. It was beautifully quiet except for the singing and chirping birds. Nicole was our host and couldn't do enough to help us. Mustafa organised anything we needed and the other staff were all great.

Nothing. It was all great.

It’s a little oasis in the middle of the Medina! You walk 10 mins to the square but can’t hear anything inside, it’s a little paradise! You can sunbathe by the pool or go out and explore. The staff are exceptional, especially Jalli, we adore him, always there! Would recommend to everyone

Nothing, great experience. The pool is cold but sometimes needed!

Loved staying here! Charles and his team truly give a high level of service and are very friendly. Charles has lots of helpful advice of ideas of places to go to and restaurants to try out. The property is a true oasis from the busy medina. The property is beautiful and my room was like a tiny house within the lush gardens. Highly recommend you stay here.

Nothing.

Excellent location, yet cool and peaceful an oasis in the Medina. Helpful and friendly staff and owner, excellent advice on places to go where to eat etc. Lovely pool good food places to sit, breakfast outside. Flexible, hard to fault. Will highly recommend to friends and family. Beautifully restored. Mature gardens, trees cacti and flowers, and cool in the heat.

Very minor - no shower holder and water pressure not the best, could do with some sort of shower screen. Pushing it now but could provide directions to the nearest drop off point for cars as final approach is by foot.