The strategic location n the private parking provided for the guests. Staff very friendly n helpful. Our vacay extended from 1 night to 2 nights stay. Hotel location very close to main attractions & dining restaurants too. No worries at all

The cleanliness, got dust under the make up table. The dim lighting in the room

Cleanliness, location, hot water, aircon - fantastic. Hotel basically had all the basic amenities in acceptable / well-maintained condition. Kudos on that.

Toiletries not provided, but toothbrush set available upon request. Handsoap, facetowels not available. Property is a little dated, so wallpaper is peeling, not a problem, just makes the first impression not the most positive. But place is good. Mattress and pillows are of medium plus hardness. Room/aircon/bed (i dont know which) is a little dusty. We were sneezing when we were under the covers.

The service is great. Staff is very good at answering and responding both face to face and also online through emails. Upon check-in the staff mentioned they upgraded my room for free with an additional single bed. I was grateful for that. Wifi, tv, air conditioner, heater all working properly. Room is in clean condition. Just got one problem while booking, my card was declined. But the rest all good, the staff settled it after my online transfer done. If you come with a car, there's free parking in front of hotel - under the flyover.

Room is good and the staff are very friendly and helpful. I reached the hotel in the morning(way too early to checkin). I left the luggage there as the room was not ready yet. The staff advised me to leave my contact number. They then rang me when my room was ready for checkin. There are empty parking slots available in front of the hotel. We can get into the parking using the room access card.

The only issue is that they did not clean up my room after the 1st night stay(I booked for 2 nights in a row)

We left a box of G brand chocolate in the fridge when we checked out. We immediately called to inform the hotel within an hour we left. The staff insisted that there's nothing in the fridge. We went back to the hotel to check and asked to check on the CCTV. It took time and we left without checking on the CCTV, due to we had another appointment. They called back to us and apologized as they personally checked on the CCTV and one of the staffs took the chocolate and ate few of them. Hotel would like to compensate to us. We went back again to take the chocolate, but we didn't ask for any compensation. We appreciate the honesty of the staffs and the hotel, though the staff at first refused to admit that he/she took the chocolate.

I feel happy because the staff are very friendly, the hotel room is clean, and the location is very strategic, there are a lot of facilities, so it's easy for us to go anywhere.🥰👍

Location is good. Front desk staff is very friendly and helpful.

Room make up schedule to improve. It took more than 8 hours to get it clean up after i left the room early morning although i remind to clean up before i left. It remained not clean up when i was back in late afternoon. Hope this area can be improved.

Room.are spacious .good for 4 of us. Nearby shopping mall and tamingsari area. Weekend night market are awesome just 2 minute walking..also can rent a bicycle at hotel.lobby..

The room was great. Like what it has been expected. Clean and comfortable. Plus the hotel location was at strategic place so it was easy to go to other places near town.

In the washroom the draining system was a bit poor as it was very slow. Had to wait 15 mins after one person bath so that the drain fully.

Overall okay. Surely I will stay there again if I go back to malacca for holiday.

- One of the lamp didn't functioning well. - Should have the 'kain alas kaki' in front of the bathroom.