They have a friendly staff. They are quick to respond when we have an issue in the room. The hotel is conveniently located between Springfrield and Hartford and in close proximity to the airport.

Friendly, clean, & breakfast was nice. Price was good as well. Close to highway and stores.

Availability for breakfast. My husband and I wake up early and the fact that it was available at 6 am was a plus. The staff was friendly but not consistent. Meaning the room cleaning. We were there for 7 days and the room was not cleaned until the 3rd day. Other than that it was a pretty good stay. Also the bed was super comfortable. And there were 4 very nice pillows.

The one thing we didn't like was the website advertised a pool. While there is one there, but it was not accessible. It was in fact the one thing that made us choose to book there. The fact that it was completely unavailable ( not just a day or two for maintenance) was very disappointing.

The property I see has had a great renovation from the first time we stayed there last year. If you have a gray if you have a big family if you’re trying to plan a baby shower, a wedding a bridal party bachelor party anywhere that has a hotel that can hold people there’s a pool great large parking. This is the hotel it is such a family, friendly hotel the lobby is nice and spacious well to me is nice and spacious, is it the Ritz Carlton? No, family friendly great value great location. Great, parking a nice little hall. Yes, yes yes yes. Ps it’s a 20 minute drive from airport

The breakfast One of the waffle machine had went down and so the line for the waffles were so long. I know it seems frivolous, but when you are crunching for time every minute count, and when you have a large family, so that was probably the annoying thing that will say and oh yeah, and the washing machine and dryer was out as well so that was like a big inconvenience.

It comes with breakfast. It’s in a good location. Karina was good. Beds are comfortable.

I didn’t like the fact that they had an indoor pool and it was closed. I feel like if you have an indoor pool it should be open November December, October, so that might’ve been the only downside is that was not available. basically should be open yearly.

I love the fact that even though I bring cleaning supplies. I didn't have to use it. It was very, very clean. The bed was comfortable, and there were plenty of pillows and the bathroom. The water was awesome.The water got plenty hot, which I love. I would definitely stay there again if we're in the area.

I didn't like that. The breakfast had very few options that didn't really have a lot of hot food items there, so we didn't partake of the breakfast.

The amazing price, The waffle bar daily, the staff, the location, the bed was super comfy, the room was spotless and everything worked, juice coffee tea all day, just a nice place all around with a nice sitting spot in the morning

No complaints besides 1 door that slammed but no one's fault, couldn't hear it in room at all just in hallway so no biggie

The hotel is conveniently located between Hartford and Springfield. It is very easy access to the expressway 91. Rooms are big and comfortable, always very clean.

I believe that breakfast could be a little more varied.

The room was clean and well kept, and the bed was comfortable. The breakfast was good and plentiful land more important wast ready at 6 am and lot of parking spaces.

The receptions could be a little more friendly, but she was NOT rude, just very blank, like she didn't care about the customer service.

The value was great. The room was perfect for two nights and two people. We did not utilize the breakfast.

We didn't eat breakfast at the hotel. But there was not much options when we walked through there. I had milk that was outdated. (By a day or two) But we didn't choose this hotel for the breakfast. Great hotel.!!