Charming, great location, buffet breakfast

Carpark is very small and not easily accessible. The hotel is difficult to reach by car. It is an old style hotel and lots of stairs to get to your room. Nobody helped for our suitcases. Staff was cold and detached.

Extremely good value for money in my opinion! The location was perfect and the rooms were beautiful, spacious and clean. We also had breakfast there which was very nice, with lots of options for everyone. It was the perfect stay for our city trip to Den Haag, hopefully we’ll return!

It would have been nice to have a bigger bar or restaurant in the hotel. There is a bar next to reception but it’s quite small and closes early. But this was really not a big problem, as there are plenty of restaurants and bars close by around the hotel! Overall, I would definitely recommend this place - We had a wonderful stay!

The location was excellent, and the room was very nice and clean. The only downside is that if you sleep in after a good night and try to shower around or after noon, you might not have hot water. Other than that, everything was amazing.

While booking the room, I was not informed by booking.com or the hotel that an additional €50 deposit would be required upon check-in. The receptionist explained that this was a deposit, but a portion of it would be deducted for city tax, with the remainder to be refunded to my card (which I have not yet received). When I made the reservation payment prior to arrival, the confirmation clearly stated that the amount included all taxes. Imagine my surprise when I arrived at the hotel and discovered there was an additional tax. This lack of transparency was definitely disappointing.

Started with dropping off my luggage before check in, they were efficient and had a good system for security and quick retrieval. Staff friendly, helpful and professional, they are clearly proud of their Hotel. Location is great for walking, I would not want to drive there without some experience in driving on narrow medieval streets. Close to everything! First rate in all regards! Breakfast (free) was amazing, a vast selection of tasty stuff, bread and pastries outstanding, don't pass on the traditional Den Haag cake!

The only thing that could possibly be handy would be a clock radio with a built in charger. That would be the cherry on top of an overall excellent experience!

I stayed in two rooms, a deluxe and a single. Both were very nice, small but comfortable and clean. Breakfast was very good, with a decent variety. The location was great right in the heart of the city.

The rooms were a little noisy, but this is because it is a really old building. You can hear every footstep above you. I did get used to it and guests were generally quiet at night. next time I would request a room on the top floor. Breakfast was very good, but it doesn't change. It's great for stays of a few days; I was there for over a week on business. It would have been nice to have a bit of variety. These are both minor issues. The Wi-Fi was problematic. The speed was good, but it disconnected frequently and required repeated authentication. One room was worse than the other. This is difficult for business travelers. It seemed like it was a problem with the authentication system not the actual Wi-Fi.

We arrived late at night and the only delux room that was available was ground level with Windows into the street and how to strong scent of chemical possibly cleaning supplies as well as two single beds, I told the desk that I wasn't happy with this room and as we have booked for two days requested that if not immediately but at least the next day we will be transferred to a better room they proceeded to ask me to wait and promise to do the best they can to meet our needs, then after offering us refreshments surprise us with an upgrade to a sweet for our entire stay! This was extremely nice of them and much appreciated in our side. the sweet came with a huge bathtub which was a lovely luxury beautiful view and of course very kind and professional staff. I highly recommend this hotel and would definitely stay again. Just one more point, the location is ridiculously Central we literally didn't take transportation once but simply walked around on foot.

Absolutely nothing.

Excellent, responsive staff. I like that they didn’t stock in the minibar fridge unless you asked, which mean room for a few fresh things - this was appreciated. The feel of the place is cozy with a decent living-room style open foyer. And very big table used by people to work sometimes. Everyone appreciated the seriously fresh, fruit and ginger water right when you walk in, and the fresh fruit. “. I didn’t try breakfast there so no comment. Also, I had a very small single room but that was intentional. Terrific location for my own needs; and my room facing the inner courtyard was very quiet even with the window open.

In retrospect I needed an extra pillow… also, I didn’t ask for one, but think about it if you are in a single room. I am not used to uncarpeted hotel rooms but there you go ( note the room was kept very clean). Folks, remember to tip your cleaner part way through your stay if it’s more than a few days, perhaps. They are on their toes.

Absolutely perfect. Very attentive team, always helpfull at the front desk, available at any time and very friendly. Housekeeping staff very effective. I never "saw" them during my stay and they knew exactly when to do my room without disturbing me whereas I'd stay in bed in different hours of the day/night since I was there for an art festival. Really appreciated my small cocooning room and its bathroom with everything I'd need to enjoy it (bathtub, coffee machine, fridge...). Perfect emplacement in a beautiful street. Very calm in the courtyard. An absolute delight.

Nothing to report except maybe the TV noise when plugged but totally silent when it's unplugged and some constructions noise on the morning (around 8am) but nothing that made my stay unenjoyable.

Excellent hotel in a convenient location, short walk from Mauritshuis museum in a quiet street, off the high street. My single room was spacious, with a Nespresso machine, kettle, fridge and a deposit box. My bathroom was huge and I liked the fact that it had a bath and variety of really nice shower/body/bath products by Zenology. The room was clean and comfy. I liked the fact that I was able to open the window and turn the heating up or down depending how warm it felt. The reception and seating area of the hotel are very inviting and a great place to sit in the evening. There is a bar next to the reception serving alcoholic/non-alcoholic drinks incl. tea and coffee. My room faced the courtyard so there was no noise coming from the street. I really loved the fact that I could make a proper espresso in the morning in my room.

On the second night the room above mine (I was on the 2nd floor) was occupied and I was woken up at 1 am at night and then again first thing in the morning by someone moving in the room above me. Mind you I had my earplugs in, so it should be impossible to hear anything coming from the room above. The noise, mostly stumping around in boots and moving chair on the wooden floor was so disturbing and loud I thought there was someone actually in my room. This continued the following evening where every step sounded like a thunder above my head. It is not clear how in a building seemingly built from solid brick and construction, this is actually possible. Second thing is that there are no instructions on how to use the safe, so not sure if many people actually use it.

Great room in the heart of the city. Beautiful building. Beds and shower excellent.

I had to pay a deposit, and this was not refunded. I contacted the hotel and they told me to talk to my bank. Turns out the hotel did in fact refund the deposit but to a wrong credit card account (not mine). And not to my regular bank account ( that I paid used to pay the room). The hotel asked me to send an email. I did- and now I hope they will send me the refund after all.