The hotel is beautiful. We took advantage of the shuttle to the medina although the return was quite early so we got a taxi back. We arrived at the hotel earlier than check in time, we were provided somewhere to change and sat by the pool until our room was ready. We were upgraded to a pool villa which was an amazing surprise, it was beautifully decorated and the private pool was such a treat. The hotel arranged a reasonably priced transfer to the bus station for us.

Breakfast was a bit disappointing and we were the only people in the restaurant meaning there wasn't much atmosphere

hospitality lamia in concierge service is the best

We stayed in a Pavilion and it was very spacious with a lovely private terrace. The bed was very comfortable and it was very quiet. Breakfast had a good range, including a fresh omelette station. The staff are a highlight of this property, they couldn't have done anymore to make us welcome. The location is outside the centre which suited it but the shuttle and taxis made the centre accessible.

WiFi was a bit intermittent but it was fixed very quickly and there is no on site shop.

Honestly, I could not fault this property at all. The pools, the ambience, the food, the staff and the rooms are all amazing!

Not applicable

Beautiful boutique hotel surrounded by palm trees and beautiful gardens. The staff was very professional and extremely friendly. The food is delicious, by far the best Moroccan tasting menu we’ve had.

Nothing :)

The hotel is just outside the city and is so peaceful. On arrival we were greeted with a welcome drink and the staff were exceptional and very friendly. The breakfast was fantastic-the poached eggs were the best I’ve ever had! The service was exceptional in all the restaurants. We had a problem with our airport transfer not arriving but the gentleman on reception assisted us and arranged the hotel taxi to take us. Our pool villa was immaculate and beautifully decorated. My only regret is that we didn’t book to stay longer.

Nothing!

The hotel is stunning with the most amazing decor. The swimming pools and landscaped gardens are also lovely. Our suite was beautiful and each suite within the hotel have a different theme. Our room was a good size with a lovely bathroom. Nice and quiet with a comfy bed, good black outs and effective quiet aircon. The treatments in the Spa were excellent. The cinema room is a nice touch. The concierge was very helpful and recommended restaurants and arranged taxis for us.

There was no bed service for food and drinks around the pools even though the pool bar had staff available who did not seem busy most of the time. There were not enough pool towels available, so we often had to wait for them and the pool beds did not have cushions so not very comfy. The menu at the pool and the room service menu are very limited.

everything was wonderful from start to finish! every single staff member was very kind and helpful and went the extra mile to accommodate our wishes. the breakfast was delicious with fresh products which were lovely prepared and presented. we had most of our lunches on the pool. the lunch menu has great variety so there is something for everyone. the two dinner restaurants one has maroccan food and the other one has international cuisine were excellent. the waiters were exceptional and couldn’t have made our stay more special. the rooms were very comfortable and we got fresh water, fruits and cookies for nighttime every day. on some evenings we enjoyed a cocktail at the bar which were made perfectly.

I have nothing bad to say! Thank you Tigmiza team. We will be back!!!

Great hotel with wonderful park facilities and various swimming pools. Delicious breakfast buffet. Tasty Dinner at the moroccan restaurant. Dedicated staff, who is always willing to go the extra mile. We had great fun with Chef Mohammed Bouhou at his cooking class, where we learned to prepare traditional moroccan tajine. Many thanks to Monsieur Amine and his team for preparing us a very romantic surprise dinner for our wedding anniversary. A special moment we will never forget! A big hand also to Monsieur Azziz, who attended us and our son marvelously and with a great hearty smile at every breakfast and lunch. We enjoyed our stay very much and will definitely go back as soon as we can.

We booked one of the villas with private pool and it was absolutely stunning, easily the best room we've ever stayed in. The hotel has three public swimming pools, all very fancy, a private cinema which you can book a film in and a spa. It's around 25 mins taxi from the main market in a really lovely quiet location. If you are doing a sunset hot air balloon trip it's very close to this hotel as is quad biking, both were only ~20-30 mins drive away. Trips up to the Atlas mountains are ~1.5hrs away by car. The staff are all amazing and fluent in French/English etc. They organised taxis for us for various trips and were always very helpful. As I write this we are stranded in Marrakech, due to UK air traffic control having a software failure and all flights being cancelled. The hotel have put us up in a different room and told us to treat the hotel as a second home. I thoroughly recommend this place, it's genuinely been an awesome experience.