It's very family orientated. If you have kid, your kid will love it. The room even has child slippers and bath robe. My kid loves it so much. And in the resto, they will give child utensils once they sat down. There are some free activities, you can basically stay in the hotel and play whole day.

The location is far away from everything. If you don't prepare food, then you can only get food in the hotel. And for Child's breakfast.....I actually contact the hotel few times regarding adding a breakfast for my child, but no one can give me an exact answer for adding a child breakfast. And they just said go to the restaurant and they will add it for you when you walk in. So I told the counter again when I entered. But there is another person came to my table and asked if I need to add a child breakfast... Then the second morning, someone even gave me changes that doesn't belong to me. I would think if the reservation can just added the breakfast for a child will minimize all those work and confusion. I seriously found that annoying.

The view of the Enchanted Garden.

Old dirty carpet.

It was an awesome stay!!! Great spacious room, kids love the bathtub, swimming pool. (Indoor & outdoor) The slide at the pool was good for kids to play too. There was some games to play to redeem free gifts. We missed the morning Disney tai chi (free) in the hall At the entry to the Disneyland park, there is a (shorter) queue for hotel guests. Just show your hotel card and you can join that line, else the other queue lines are long during opening time. On Day 2, we went in 1 hour later and there was no queue to enter the park The kids had fun in the hotel garden maze. Enchanted Garden was awesome as the 2 Disney characters go table to table to take photo with you. The shuttle bus was a quick ride. After closing hours of the park, there was a queue to take the shuttle. But the lines moved fast I lost something in the shuttle bus but the hotel managed to find it and put it back in our room for us. Thank you Disney for the wonderful stay!!!

Nope! We just didnt have enough time at hotel as there are so much to see & play in the hotel.

It was a great decision to stay at HK Disneyland Hotel as it provided the convenience of visiting the park over 2 days and I could take a break in the afternoon when I got tired from queuing for rides. It was a luxurious experience with well-trained staff and activities that hotel guest could do during the stay. Participated in a maze hunt and a towel making workshop. Room size was great and may be too big for a solo traveller. Room has a small fridge, nespresso machine and kettle. Room service is available 24/7. The birthday surprise was a nice touch too!

There is no convenience store nearby and the in-room dining and restaurants were quite expensive. It may be more affordable to eat within Disneyland itself.

Fantastic facilities! We loved that we could explore all 3 hotels and try out different playroom. Each hotel has different products in their respective gift shop. We enjoyed the buffet dinner experience with the cast members. The staff really know what they doing with the kids to take good photo 📸 We had a wonderful time

Just a little point of improvement. Perhaps it was cultural differences. We would have like to have a bedsheets between the duvets and the mattress sheet. And we were travelling with toddlers, a little facilities to clean out the bottle would have been lovely.

The hotel is very clean and comfortable, staff are helpful, management makes it frictionless to spend money on Disney merchandise

Like Disneyland Paris, the hotel buffet is quite expensive for what you get. The food quality and selection is decent, but not fantastic, and definitely not up to the standards of a same-priced meal outside (example: dinner buffet was around USD 80 per head, but I would not consider the food selection or quality to be worth that). Essentially, you are paying a premium on the in-house hotel food, for the convenience of staying close to the Disneyland park.

Overall, it was a wonderful stay. Room is big and clean. We enjoyed the club lounge with all the benefits that came with it - dedicated check in/check out desk, breakfast, evening canapes/drinks, craft activities, meet and greet, complimentary mini bar. Our daughter really loved the slide in the pool. We moved to Explorer's lodge after and hotel transferred our luggages hassle free and cost free.

"Goodnight" meet and greet is with the same character for both nights of our stay which was very disappointing. My daughter really wanted to see Minnie Mouse but we didn't get to see her at all in the hotel. The food in the club lounge is exactly the same for both days that we were there. The pool restaurant didn't serve food on weekdays.

Check in only from 3pm onwards. There was suppose to be a email/message to inform you that the room was ready. But no email/message was sent. we have to go back again in between our outings to check and to check in.

Swimming pool was mention as heated but the water was lesser then lukewarm. The wind did not assist in anybit. Slides was not possible for children under the height of 100Cm. No signboards but only after going up and then the lifeguard mention height limit not met. Should have a sign below to inform swimmers

Location, Disney shop, kiddie amenitiesand spacious rooms

Most of the staff especially at the restaurants were rude. Did not feel any effort from the staff to delight the customers and make their experience magical. Very limited restaurants on site with very limited food choices. Breakfast restaurant did not open to serve lunch on weekdays and we were limited with just 2 other restaurants. Menu options are very limited. Prices are steep as expected but the service and limited food choices were not worth the price.

The breakfast a has wide variety to choose. The staff are pleasant to serve us. The photo taking with the characters are little rush. Only 2 characters appeared

We paid the little pricey type of breakfast hoping to take photos with more Disney characters. It’s quite disappointing that only 2 and time are rush for them to come around our table to take. Hope Disney land hotel consider to increase the characters (4 at least) so we will have a chance to take more photos as it’s not easy to catch them in the park either.